The Shoe Co. - Assistant Manager

Designer Brands; Canada; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading fashion retailer in Canada is looking for an Assistant Manager to manage store operations and lead a team focused on exceptional customer service. This role involves achieving sales goals, training staff, and ensuring a positive shopping experience. Candidates should have a minimum of 2-3 years of retail supervisory experience and be comfortable working flexible hours. Attractive benefits include discounts, a competitive package, and opportunities for growth.

Benefits

30% discount on merchandise

Competitive benefits package

Paid Time Off

Flexible scheduling

Monthly bonus potential

Employee Assistance Program

Qualifications

• Minimum 2 to 3 years of experience in a progressive retail supervisory role.
• Ability to work days, closing shifts, and weekends.
• Proficiency in computer use, including email.

Responsibilities

• Lead and develop a high-performing team to achieve store objectives.
• Create exceptional customer experiences to drive sales.
• Recruit, train, and manage staff effectively.

Skills

Sales achievement

Customer service

Team leadership

Problem-solving

Multitasking

Tools

MS Word

Excel

Job description

Job Description

WILL YOUR SHOES TAKE YOU TO A CAREER AT THE SHOE CO.?

Can you fill our shoes?

We’re looking for an Assistant Manager for our Shoe Co. banner who will put their best foot forward.

As an Assistant Manager, you will report to the Store Manager and assist in leading the store environment, which fosters inclusivity and diverse customer connections. In this role, you will be responsible for coaching and leading the team to achieve store objectives, including in-store sales, web orders, recruiting, performance management, training, and development. Your ability to problem-solve, thrive in a fast-paced environment, lead a dynamic team, collaborate, and execute operational excellence will be key to your success.

Key job accountabilities include but are not limited to :

• Assumes leadership role with accountability for maximizing store results by creating exceptional customer experiences.
• Facilitates achievement of business results by role-modeling responsive customer service, compelling merchandise presentation, and operational integrity to foster customer loyalty.
• Leads an operationally sound business by balancing company policies, procedures, shrink/loss prevention, payroll, reporting, and scheduling.
• Recruits, manages, develops, and trains top talent who have a love of shoes.
• Achieves company objectives and enhances The Shoe Co. brand image by modeling our values of Passion, Accountability, Collaboration, and Authenticity/Humility.
• Develops and implements agile business plans to achieve results.
• Fosters teamwork, collaboration, and change advocacy within the store and district.
• Maintains effective, open communication with the Store Manager.

Qualifications :

• Proven success in achieving sales and profitability targets.
• Proficiency in computer use, including email, MS Word, and Excel.
• Ability to multitask in a fast-paced environment while creating a compelling customer experience.
• Minimum 2 to 3 years of experience in a progressive retail supervisory role.
• Ability to work days, closing shifts, and weekends.

Working here is a shoe lover’s dream. As a Designer Brands associate, you are eligible for:

• A 30% discount at our stores on regular-priced merchandise.
• A competitive benefits package (Full-Time Associates Only).
• Paid Time Off (Personal Days & Vacation - Full-Time Associates Only).
• Flexible scheduling.
• Additional benefits include monthly bonus potential and opportunities for growth and training.
• 24/7 support through our Employee Assistance Program, offering licensed counselors, work/life specialists, legal, and financial assistance.
• Unlimited opportunity for growth and development programs.
• Open Door Policy and MUCH MORE.