The North Face: Sales Associate - Granville Street

The North Face; Vancouver; On-site; CAD 60,000 - 80,000; Part time

Job summary

Join a forward-thinking company as a Sales Associate, where you will be the face of the brand and create exceptional customer experiences. This role emphasizes personalized engagement, product knowledge, and teamwork in a vibrant retail environment. You will have the opportunity to connect with a diverse customer base, assist in visual merchandising, and contribute to achieving sales goals. With a commitment to mental, physical, and financial well-being, this innovative firm offers a supportive atmosphere for growth and development. If you are passionate about outdoor activities and enjoy working in a dynamic team, this part-time role is perfect for you.

Benefits

Comprehensive benefits

Employee discounts

Flexible scheduling

Qualifications

• Ability to engage with diverse customers and provide high-level service.
• Excellent communication skills and attention to detail are essential.

Responsibilities

• Provide personalized customer engagement and product knowledge.
• Assist in visual merchandising and operational maintenance of the store.

Skills

Customer service experience

Excellent written and verbal communication skills

Ability to engage with diverse customers

Attention to detail

Ability to collaborate and work as a team

Proficient computer skills

Education

High School Diploma or GED

Tools

Word processing software

Spreadsheets

Job description

Sales Associate

As a Sales Associate you will be the face of the brand to our retail customers and will be responsible for creating best-in-class customer experience in the store. You will actively engage with a diverse group of people, using your product, brand, activity and community knowledge to ensure each customer has a memorable positive experience. You will serve as part of a team, ensuring that customer engagement is the top priority, while also assisting in the daily visual and operational maintenance of the store.

How You Will Make a Difference

Responsibilities:

• Provide a high level of personalized customer engagement.
• Serve as a one stop resource for customers, providing them with relevant product, community, and activity-based knowledge and recommendations.
• Demonstrate a willingness to learn and to share relevant activity, community, and product knowledge to create a memorable and valuable experience for the customer.
• Achieve sales and productivity goals by utilizing all available resources to meet the customers’ needs.
• Assist in the execution and maintenance of visual directives and standards, including merchandise presentation, housekeeping, product replenishment.
• Assume cashier duties as needed.
• Assist in the execution of all Loss Prevention initiatives.
• Assist in the overall visual and operational maintenance of the store.

What You Bring

Required:

• Ability to genuinely and comfortably engage with a diverse group of customers.
• Customer service experience.
• Ability to collaborate, work as a team, and be adaptable in the workplace.
• Ability to work a flexible schedule to meet the needs of the business; will require weekends, evenings, and holidays.
• Excellent written and verbal communication skills.
• Knowledge, experience and/or willingness to learn about the products, activities, community relevant to the store’s customer base.
• Attention to detail.
• Proficient computer skills including word processing, spreadsheets, and software programs.

Preferred:

• High School Diploma or GED.

Physical:

• Operate office equipment and technology (i.e., computers, tablets, phones, copier, etc.).
• Standing required for entire work shift.
• Bend, lift, open and move product up to 50 pounds as needed.
• Use ladders for visual merchandising, light adjustments, and window banner placement.

What’s In It for You

We offer comprehensive benefits that encourage mental, physical and financial well-being for all VF associates. Go to MyVFBenefits.com and click on “Looking to Join VF?” to learn more.

NEVER STOP EXPLORING

Our Parent Company, VF Corporation

VF is one of the world’s largest apparel, footwear and accessories companies connecting people to the lifestyles, activities and experiences they cherish through our family of iconic outdoor, active and workwear brands. Learn more at vfc.com.

We just have one question. Are you in?

Hiring Range: Minimum Start Rate: $18.40

Benefits at VF Corporation: This position is part-time or limited time (i.e., internship) and is not eligible for all of the benefit plans offered at VF Corporation. Detailed information on the benefits options you qualify for will be provided upon hire.

At VF, we value a diverse, inclusive workforce and we provide equal employment opportunity for all applicants and employees.