The North Face: Assistant Store Manager - Outlets Vaughan Mills

The North Face; Vaughan; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading outdoor apparel company is seeking an Assistant Store Manager in Vaughan. This role includes coaching staff, ensuring top-notch customer service, and supporting the Store Manager to achieve operational excellence. Ideal candidates will have over 3 years in store leadership and be skilled in communication and team development. Strong decision-making abilities and flexibility in scheduling are essential. Competitive hourly pay and benefits offered.

Benefits

Comprehensive benefits

Incentive potential

Employee discounts

Qualifications

• 3 or more years of store leadership experience in a fast-paced retail environment.
• Ability to work a flexible schedule including weekends and holidays.
• Proven ability to meet business goals by driving results through the store team.
• Detail oriented with excellent organization skills.

Responsibilities

• Coach and develop staff to exceed productivity goals.
• Promote excellence in customer service and model service standards.
• Supervise store operations including opening and closing.
• Support Store Manager in achieving financial and operational objectives.

Skills

Store leadership

Customer service

Team development

Communication skills

Decision making

Education

Associate Degree or equivalent

Tools

Office equipment and technology

Job description

Overview

Assistant Store Manager

As the Assistant Store Manager, you will lead, develop and motivate a team of brand advocates, ensuring a consistent best-in-class customer experience that aligns with our brand purpose and values. You will partner with the Store Manager to maximize profitability by ensuring that customer engagement, merchandising, operations, and community connection are all consistent and in compliance with company standards.

Join the North Face Family

The North Face was built on a love for the outdoors and the desire to enable all types of exploration, for all people, from their backyards to the Himalayas. Over the last 50 years we\'ve lived by our “true north,” the belief that exploration has the power to change us, to challenge us and to help us see the world from new perspectives. To help ignite a global movement of outdoor exploration, love for the natural world and an unwavering commitment to protect it, we welcome and encourage new participants to the outdoors. We extend our reach through support of non-profit organizations, establishing programs that connect participants with close-to-home recreation opportunities, and creating a connection with young leaders, inspiring them to explore and conserve.

Our Commitments

• Empower exploration and the thrill of the unknown for as many people as possible.

• Protect the places where we live, play, and operate.

• Evolve the way we make our products by improving our environmental performance and social responsibility in the supply chain.

How You Will Make a Difference

Responsibilities

• Coach and develop staff to exceed individual and store productivity goals.

• Promote excellence in customer service by modeling brand specific service standards, monitoring and responding to customer feedback, and ensuring the team engages with each customer to create an authentic brand experience.

• Supervise floor coverage and activities, including opening and closing the store as scheduled.

• In partnership with the Store Manager, provide training and ongoing development of store staff in customer engagement and all company programs, policies and procedures.

• Foster an environment of development and accountability.

• Support the Store Manager in achieving all financial and operational objectives including expense control, Loss Prevention, store audits, and weekly reports.

• Assist Store Manager in the selection and hiring of qualified candidates.

• Partner with the Store Manager on the implementation of visual merchandising directives and maintain standards consistent with company brand strategies, ensure merchandise on the selling floor is replenished appropriately.

• Partner with the Store Manager to ensure compliance and adherence to loss prevention and safety policies and procedures, standards and practices, and company directives.

• Model behavior that respects the background, experience, and cultural differences of others, while upholding the integrity and values of the VF Corporation and the brand.

• Promotes an environment that encourages participation, creativity, and learning by sharing best practices and building on the ideas of others.

What You Bring

Required

• 3 or more years of store leadership experience in a fast-paced, highly engaging retail environment.

• Ability to work a flexible schedule to meet the needs of the business; will require weekends, evenings, and holidays.

• Effective communication skills, including both written and verbal.

• Proven ability to meet and exceed sales results.

• Proven ability to meet business goals by driving results through store team.

• Excellent decision-making ability in a fast-paced environment.

• Detail oriented and excellent organization skills.

• Proficient computer skills including word processing, spreadsheets, and software programs.

• Proven ability in leading the delivery of a high level of customer service in a retail environment.

Preferred

• Experience leading and developing a team of 20 or more associates.

• Experience in a specialty retail environment, outdoor apparel industry or outdoor equipment sales.

• Associate Degree (AA) or equivalent from two-year college or technical school.

Physical

• Operate office equipment and technology (i.e., computers, tablets, phones, copier, etc.).

• Standing required for entire work shift.

• Bend, lift, open and move product up to 50 pounds as needed.

• Use ladders for visual merchandising, light adjustments, and window banner placement.

Inclusion & Diversity

As a purpose-led, performance driven company, we strive to foster a culture of belonging based on respect, connection, openness, and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day.

What’s In It for You

We’re in the business of unleashing human potential, driven by the ideas, energy and commitment of our people. We offer comprehensive benefits that encourage mental, physical and financial well-being for all VF associates. For details, go to MyVFBenefits.com and click on “Looking to Join VF?” to learn more.

Our Parent Company

VF Corporation is one of the world\'s largest apparel, footwear and accessories companies connecting people to the lifestyles, activities and experiences they cherish through our family of iconic outdoor, active and workwear brands. Our purpose is to power movements of sustainable and active lifestyles for the betterment of people and the planet. Learn more at vfc.com.

Hiring Range: $24.60 - $28.98 CAD per hour

Incentive Potential: This position is eligible for additional compensation awards that may include an annual incentive plan, sales incentive, or commission potential. Details provided during the recruiting process.

Benefits at VF Corporation: Review a general overview of benefits at www.MyVFBenefits.com and by clicking “Looking to Join VF?”. Details provided during the hiring process.

Equal Employment Opportunity: VF is an equal opportunity employer. All qualified applicants will be considered without regard to race, color, sex, gender identity or expression, religion, national origin, disability, or any other status protected by law. If you require accommodation, contact [e-mail]. VF will provide reasonable accommodations as required by law.

Pursuant to local Fair Chance Ordinance requirements, VF will consider qualified applicants with arrest and conviction records where applicable.