THB - Load Planner / Dispatch (Bulk)

Gardewine; Northwestern Ontario; On-site; CAD 50,000 - 65,000; Full time

Job summary

A leading transportation company is seeking a Load Planner / Dispatcher for their Thunder Bay terminal. The role involves coordinating load planning, communicating with customers, and ensuring efficient operations. Ideal candidates will have experience in dispatch and strong communication skills.

Benefits

Competitive compensation

Profit sharing program

35 Terminals across North America

Qualifications

• 1-2 years of related experience required.
• Strong communication and computer skills needed.

Responsibilities

• Coordinate load planning and negotiate rates with customers.
• Communicate with Bulk customers to establish their needs.
• Input information into the dispatch computer system.

Skills

Communication

Organizational Skills

Customer Service

Tools

Dispatch Computer System

Job description

Gardewine is a Manitoba company, with terminals across Canada and a strong history that dates back to the 1950s. Since being founded in the northern community of Flin Flon, we have grown significantly by diversifying within the transportation industry. The most important aspect of our operations is our dedicated people; our people will always be the source of our success and their safety and health will always come first. We are currently seeking a Load Planner / Dispatcher - Bulk to join our team at our Thunder Bay, ON Bulk Terminal .

Summary

Reporting to the Bulk Dispatch Manager, the Bulk Load Planner / Dispatcher will handle all day-to-day activities related to load planning to ensure maximum efficiency of equipment and overall customer satisfaction.

Duties and Responsibilities

• Communicate with Bulk customers via telephone, email, and in person to establish their needs in a friendly and courteous manner.
• Coordinate with Bulk Supervisor, Manager, and Driver Services regarding issues.
• Input information into the dispatch computer system.
• Coordinate load planning, source new loads, negotiate rates with customers, and communicate available loads with dispatchers.
• Work with dispatchers to assign trips to drivers.
• Coordinate the movement of freight.
• Provide rate quotes to customers.
• Cross-train and perform dispatch duties as required.
• Handle off-duty emergency calls.
• Perform all work safely, complying with Gardewine's safety policies and procedures.
• Promote safe work procedures and initiatives.
• Perform other duties as assigned.

Qualifications

Must have 1-2 years of related experience. Excellent computer skills, strong communication skills, and the ability to work in a fast-paced office environment. Good interpersonal and organizational skills, with a focus on professional customer service. Ability to contribute to the development of Bulk business and communicate effectively with customers. Experience with deck activities and general freight handling is preferred. Knowledge of deck dispatch operations is a plus.

Physical Requirements

Some physical demands may include prolonged sitting and screen time.

Benefits and Perks

• 35 Terminals across North America
• Competitive compensation
• Profit sharing program

Gardewine is committed to fostering a diverse, inclusive, and value-driven workplace. If you're excited about this role but your experience doesn't perfectly match, we encourage you to apply. You might be the right candidate for this or other roles! Gardewine is an equal opportunity employer and a recognized Top Fleet Employer.

We thank all applicants for their interest; only those selected for further consideration will be contacted. For other opportunities, visit our website at www.gardewine.com .

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Bulk • Northwestern Ontario, Thunder Bay District, Canada