Testing Centre Testing and Office Support - IAHS (Regular Part Time)

Mohawk College; Hamilton; On-site; CAD 37,195,000 - 44,083,000; Part time

Benefits offered by this job

Professional development opportunities

Pension plan

Discounted athletic facility rates

Wellness events and activities

Job summary

Mohawk College is seeking a part-time Testing Centre Testing and Office Support staff member at the IAHS campus, on-site in Hamilton. The role involves clerical duties, test administration, and ensuring a secure testing environment for students, staff, and applicants.

Responsibilities include troubleshooting testing issues, proctoring tests, processing requests, and maintaining testing documentation. A 2-year Office Administration diploma and experience with student services are preferred.

Qualifications

• 2-year diploma in Office Administration or related field.
• 2 years of experience in an office and working with students with disabilities.
• Conflict resolution skills.
• Commitment to human rights, equity, diversity, inclusion, and accessibility.

Responsibilities

• Troubleshoot testing issues for in-person and virtual testing and refine processes.
• Oversee the Testing Room during proctoring to ensure academic honesty and confidentiality.
• Handle testing requests, prepare documentation, set up computers, and manage the testing area.
• Proctor tests for applicants, students, or external individuals in virtual or on-site settings.
• Enter data into systems and maintain daily statistics for testing appointments.
• Assist with preparation, administration, and follow-up for accommodated, missed, and makeup testing.

Skills

Communication skills

Diversity & inclusion

Conflict resolution

Education

2-year diploma in Office Administration

Job description

Status: Regular Part Time

Hours: Up to 24 hours/week

Home Campus: IAHS (fully on-site)

Rate of Pay: $21.58 per hour, plus 6% in lieu of vacation

Vacancy Status: 1 vacancy available

Posting Date: September 22nd, 2026

Closing Date: September 28th, 2026 at 7:00 pm EST

We believe the rich diversity among our students and the communities we serve should be reflected within our workforce. As educators, we believe it is important to act and show leadership in advancing the principles of reconciliation, equity, diversity, and inclusion in our community.

Under the direction of the Manager, Equitable Learning, as a professional staff member, the Testing Centre Testing and Office Support provides clerical and test administration support to the IAHS Testing Offices as well as oversees the organization of the testing rooms at Mohawk Testing Centres.

This position deals with students, staff and faculty, and requires the incumbent to use tact and diplomacy in carrying out day-to-day activities. The duties associated with this position will involve considerable exposure to confidential records and student information.

Responsibilities also include providing procedural support to staff and students while booking and testing, overseeing proctoring and administering tests to groups, learners, applicants and students while ensuring an appropriate atmosphere for testing. The support staff is also responsible for following Mohawk Testing Centre's testing policy as required by faculty and staff.

What You’ll Be Doing

• Troubleshooting various testing issues that occur with in-person and virtual testing in and by the Mohawk Testing Centre for both staff and students. Development or adjustment of process to resolve these problems.
• Overseeing the Testing Room when proctoring assessments and tests to:
  • Ensure academic honesty.
  • Maintain a secure atmosphere for testing.
  • Maintain confidentiality and security of all test materials and other test documents.
  • Ensure the fair and proper conduct in the testing environment that enables a student to perform at their best.
• Office duties such as processing testing requests, preparing test documentation, setting up computers, maintaining testing area, inquiries from students and faculty.
• Proctor and oversee proctoring of tests for applicants, students or external individual in either a virtual or in-person setting.
• Inputting data into and maintaining various systems including custom databases, in accordance with the Testing appointments, inputting and updating daily statistics.
• Assisting with the preparation, administration and completing follow-up procedures for: accommodated testing, missed and makeup testing, pre and post admission assessments.

Other duties as assigned.

What You’ll Bring To The Role

• 2-year diploma in Office Administration or a related field of studies.
• 2 years of experience working in an office and working with students with disabilities.
• Conflict resolution skills.
• Demonstrated commitment and understanding of human rights, equity, diversity, inclusion, and accessibility.
• The ability to communicate and work effectively with diverse students, employees, and communities.

What We Offer

• Opportunity to gain experience and build relationships at a Hamilton/Niagara Top Employer.
• Access to professional development opportunities.
• Option to enroll in Defined Benefit pension plan (CAAT) with contributions matched by Mohawk College.
• Discounted rate for full-service athletic facility and instructor-led classes.
• Opportunities to engage in wellness events and activities.

To find out more about working at Mohawk College, including our Employee Value Proposition, please visit https://www.mohawkcollege.ca/about-mohawk/careers-at-mohawk

We are committed to reconciliation and nurturing an inclusive, diverse, equitable, and accessible (IDEA) environment for everyone who learns and works at Mohawk College. We welcome applications from racialized persons, women, Indigenous people, persons with disabilities, 2SLGBTQIA+ persons, and others who may contribute to the further diversification of ideas.

The College is committed to fostering inclusive and barrier-free recruitment and selection processes. If you require accommodation during any stage of the recruitment process, please contact Human Resources.

To learn more about Mohawk College's commitments, please visit the Mohawk College strategic plan webpage: https://www.strategicplan.mohawkcollege.ca/