Testing Analyst

Sun Life Hong Kong Limited; Toronto; Hybrid; CAD 65,000 - 98,000; Full time

Job summary

Sun Life Hong Kong Limited is seeking a Business Testing Specialist to join the Client Experience Office. You will lead testing efforts across web, mobile, email and call centre channels, translating requirements into data needs and delivering robust test artifacts.

You will work within an agile marketing team, collaborating with the TCoE to ensure best practices, perform data-driven validation, and drive high quality campaign outcomes while supporting production issues as needed.

Qualifications

• 3 years of test lead experience on small to medium projects in multi-web browser test environments and multi-mobile device testing for apps.
• Strong SQL skills for data mining and data models.
• Experience with SAS and Adobe Campaign.
• Familiar with creation and execution of test cases (regression, web, email).
• Experience with Jira and Wrike.
• Strong communication and collaboration skills.

Responsibilities

• Execute testing and validation of marketing campaigns through secure website, mobile app, email and call centre channels for test and production environments.
• Translate requirements into testing data needs from various application source systems.
• Update test data attributes in the appropriate database using SQL statements.
• Deliver quality testing artifacts and activities in the Agile pod, including estimates, test scenarios, test cases, test execution/validation, defect management and reporting.
• Search or mine for test data in the application source systems.
• Provide support with issue resolution in test or production environments.
• Create and maintain regression models and training documentation.
• Partner with Sun Life's Testing Center of Excellence to ensure alignment of practices and guidelines.

Skills

Test lead

SQL

Jira

Wrike

Adobe Campaign

SAS

Regression testing

Test cases

Agile

Tools

Adobe Campaign

SAS

Mobile Center

Job description

You are as unique as your background, experience and point of view. Here, you'll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do.

At Sun Life, we're driven by our Purpose: helping our Clients achieve lifetime financial security and live healthier lives. Our values shape how we work: caring, authentic, bold, inspiring, and impactful.

When you join Sun Life, you'll work with passionate colleagues and empowering leaders who support your growth and celebrate your contributions, so you can make a meaningful difference in our Clients' lives.

Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

Reporting to the Scrum Master and working alongside an agile marketing team within the Client Experience Office, the Business Testing Specialist is responsible for providing professional and structured testing services which embrace innovative tools and techniques, while enhancing marketing deliverables to exceed client expectations.

What will you do?

• Execute testing and validation of marketing campaigns through our secure website, mobile app, email and call centre channels for both the test and production environments
• Translate requirements into testing data needs from various application source systems
• Update test data attributes in the appropriate database using SQL statements
• Deliver quality testing artifacts and activities in the Agile pod, including estimates, test scenarios, test cases, test execution/validation, defect management and reporting, and test reports
• Search or mine for test data in the application source systems
• Provide support with issue resolution with problems arise either in the test or production environment
• Create and maintain regression models and training documentation
• Partner with Sun Life's TCoE (Testing Center of Excellence) to ensure alignment of practices and guidelines

What do you need to succeed?

• 3 years of test lead experience on small to medium projects in multi-web browser test environments and multi-mobile device testing for apps
• Knowledge and experience in database and data mining using simple SQL statements, and data models
• Experience with digital deployment tools such as SAS and Adobe Campaign
• Familiar with the creation and execution of test cases (regression, web, email etc.)
• Strong and proactive communication and collaboration skills
• Ability to adapt to competing demands, frequent change, delays or unexpected events with a natural sense of urgency and drive to reach goals with high efficiency
• Experience with Jira and Wrike

What will be nice to have?

• Knowledge and experience in Agile methodologies
• Knowledge and experience in mobile testing tools such as Mobile Center or equivalent
• CSTE certification or plans to work towards a designation

What's in it for you?

• We're honored to be recognized as a 2025 Best Workplaces in Canada by Great Place to Work Canada
• Flexible work environment
• Friendly, collaborate and inclusion culture
• An environment of continuous learning and improvement
• Being part of our journey in developing the next greatest digital experience
• An environment of continuous learning and improvement

The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our Clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request to [e-mail] .

We are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business, our Clients and you.

We may use artificial intelligence to support candidate sourcing, screening, interview scheduling.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

Salary Range

65,000/65 000 - 98,000/98 000

Job Category

Business Analysis - Process

Posting End Date

30/10/2026