Test Administrator-Sydney,NS

Pearson - UK; Sydney; On-site; CAD 60,000 - 80,000; Part time

Job summary

A leading company in computer-based testing is seeking a Temporary Part-time Test Administrator in Sydney, NS. This role offers flexible hours, ideal for individuals looking to contribute to a secure test delivery environment while maintaining excellent customer service. Candidates should have customer service experience along with strong communication skills, and be prepared for light administrative tasks.

Qualifications

• One year plus of customer service experience preferred.
• Strong communication and customer service skills are essential.
• Intermediary experience with Microsoft Office required.

Responsibilities

• Manages secure exam delivery and provides customer service.
• Checks in examinees and monitors testing.
• Maintains a professional and clean testing center.

Skills

Customer Service

Communication

Flexibility

Education

High School Diploma or equivalent

Bachelor's degree or equivalent business experience

Tools

Microsoft Office Suite

Windows applications

Internet and email

Job description

Pearson VUE (www.pearsonvue.com) is the global leader in computer-based testing for information technology, academic, government, and professional testing programs around the world. Pearson VUE provides a full suite of services from test development to data management and delivers exams through the world’s most comprehensive and secure network of test centers in more than 180 countries, where we validate the skills and knowledge of millions of individuals every year. Pearson VUE offers a great environment to start or grow your career, and we are now hiring for a Temporary Part-time Test Administrator to join our team based in Sydney, NS. Pearson VUE is a business of Pearson, the world's leading learning company with global reach and market-leading businesses. Pearson is listed on both the London and New York stock exchanges (UK: PSON; NYSE: PSO).

Responsibilities

Pearson VUE is seeking a Temporary part-time Test Administrator for our Sydney, NS location.

SCHEDULE REQUIREMENTS:

• Our ideal candidate demonstrates flexibility and teamwork.
• This is strictly a part-time position and will remain as such.
• Ability to work 10 to 18 hours per week with an expectation to work more hours as needed.
• Employees must be available to work various shifts between 6:30 am and 6 pm, Monday through Friday, including Saturday hours from 6:30 am to 6 pm.

Starting pay is $17.00/hr.

The Test Administrator position is responsible for providing a secure exam delivery and superior customer service in a friendly environment.

• Performs on-time site opening and closing procedures.
• Understands all testing procedures.
• Checks in examinees, verifies identification, and explains the exam process.
• Monitors examinees while testing.
• Maintains a secure testing environment.
• Communicates with internal technical support to investigate and fix technical issues.
• Strictly adheres to company policies using careful judgment.
• Maintains a professional and clean testing center with light housekeeping duties.
• Arrives on time for all scheduled shifts.

Qualifications - External

• One year plus of customer service experience preferred.
• A high school diploma or equivalent is required; Bachelor's degree or equivalent business experience preferred.
• Previous experience and testing environment experience preferred.
• Strong communication and customer service skills are essential, with focused attentiveness and moderate interaction.
• Must be flexible in work hours and days.
• Ability to complete tasks efficiently and handle reasonable stress levels.
• Intermediate experience with Microsoft Office Suite, Windows applications, Internet, and email.
• Ability to operate a computer, fax, and telephone.
• Ability to lift up to 20 lbs occasionally and stand for extended periods, escorting candidates multiple times per shift. Must also be able to sit for long periods, and bend, stoop, and lift from a stooped position.
• Must work in a quiet, focused environment and hear spoken words in soft voices.
• Ability to see clearly on ID cards and screens, including small details at a distance.

Same posting description applies for internal and external candidates.