Test Administrator-Prince George,BC

Pearson; Prince George; On-site; CAD 60,000 - 80,000; Part time

Job summary

Pearson VUE is seeking a Temporary Part-time Test Administrator in Prince George, BC, who will ensure secure exam delivery and provide excellent customer service. The role involves monitoring candidates during tests and maintaining a professional environment.

Qualifications

• One year plus of customer service experience preferred.
• Must be flexible in work hours and days.
• Ability to operate a computer and lift up to 20 lbs.

Responsibilities

• Responsible for providing secure exam delivery and customer service.
• Monitor examinees while testing and maintain a secure testing environment.
• Perform on-time site opening and closing procedures.

Skills

Customer Service

Communication

Education

High school diploma or equivalent

Bachelor's degree or equivalent business experience

Tools

Microsoft Office Suite

Windows applications

Internet

Email

Job description

Description - External

Pearson VUE (www.pearsonvue.com) is the global leader in computer-based testing for

information technology, academic, government, and professional testing programs around

the world. Pearson VUE provides a full suite of services from test development to data

management and delivers exams through the world’s most comprehensive and secure

network of test centers in more than 180 countries, where we validate the skills and

knowledge of millions of individuals every year. Pearson VUE offers a great environment to

start or grow your career, we are now hiring for a Temporary Part-time Test Administrator to join our team based in Prince George, BC, Canada.

Pearson VUE is a business of Pearson, the world's leading learning company with global-reach

and market-leading businesses. Pearson is listed on both the London and New York stock

exchanges (UK: PSON; NYSE: PSO).

Starting Pay Rate: $18.75 an hour

Responsibilities

Pearson VUE is seeking a Temporary part-time Test Administrator for our Prince George, BC, Canada location.

SCHEDULE REQUIREMENTS:

Our ideal candidate demonstrates flexibility and teamwork.

This is strictly a part-time position and will remain as such

Ability to work 10 to 18 hours per week with an expectation to work more hours as needed

Employees must be available to work various shifts between the hours of 6:30 am to 6 pm various

shifts as scheduled, any day Monday through Friday. Saturday hours are 6:30 am to 6 pm.

The Test Administrator position is responsible for providing a secure exam delivery and

superior customer service in a comfortable friendly environment.

Performs on-time site opening and closing procedures

Understands all testing procedures

Checks in examinees verify identification, and explains the exam process

Monitor’s examinees while testing

Maintains a secure testing environment

Communicates with internal technical support to investigate and fix technical issues

Strictly adheres to company policies using careful judgment

Responsible for maintaining a professional and clean testing center with light housekeeping

duties

Arrive on time for all scheduled shifts

Qualifications - External

One year plus of customer service experience preferred

A high school diploma or equivalent is required. Bachelor's degree or equivalent business

experience preferred

Strong communication and customer service skills are a must, delivered with focused

attentiveness and moderate interaction

Must be flexible in work hours and days

Ability to complete all tasks in a timely and efficient manner, and handle a reasonable

amount of stress

Intermediate experience in Microsoft Office Suite, Windows applications, Internet, and

email

Ability to operate a computer, fax, and telephone

Ability to lift to 20 lbs on occasion. Must have the ability to stand for extended periods of

time while escorting candidates back and forth, up to 50-100 times per scheduled shift, to

and from the testing room. Must have the ability to sit for long periods of time. Must be

able to bend, stoop & lift from a stooped position.

Must be able to work in a quiet, focused environment and hear spoken words in soft

voices

Ability to see names clearly on id cards and the computer screen. Must be able to see

small details at a distance.

Same Posting Description for Internal and External Candidates

1137503

Job: Test Center Operations

Job Family: LEARNING_&_CONTENT_DELIVERY

Organization: Assessment & Qualifications

Schedule: PART_TIME

Req ID: 20169