Test Administrator - Downtown, ON

Pearson; Toronto; On-site; CAD 80,000 - 100,000; Part time

Job summary

Join a forward-thinking company as a part-time Test Administrator in Toronto, where you will ensure a secure and friendly exam environment. This role is perfect for individuals who enjoy customer service and have a keen eye for detail. You'll be responsible for checking in candidates, proctoring exams, and troubleshooting any technical issues that arise. With flexible scheduling and a supportive team, this position offers an excellent opportunity to grow your career in a dynamic environment. If you're ready to make a difference in the world of testing and education, this is the role for you!

Qualifications

• High school diploma required, with 1 year of customer service experience preferred.
• Flexible in work hours and days, with basic Microsoft Office skills.

Responsibilities

• Provide secure exam delivery and superior customer service.
• Check in candidates, verify ID, and explain exam process.

Skills

Customer Service

Technical Troubleshooting

Microsoft Office (Word, Excel, Outlook)

Education

High School Diploma or Equivalent

Job description

Pearson VUE (www.pearsonvue.com) is the global leader in computer-based testing for information technology, academic, government and professional testing programs around the world. Pearson VUE provides a full suite of services from test development to data management and delivers exams through the world’s most comprehensive and secure network of test centers in more than 180 countries, where we validate the skills and knowledge of millions of individuals every year.

Pearson VUE is a business of Pearson, the world's leading learning company with global-reach and market-leading businesses. Pearson is listed on both the London and New York stock exchanges (UK: PSON; NYSE: PSO).

Pearson VUE offers a great environment to start or grow your career, we are now hiring for a part-time Test Administrator to join our team in Toronto, ON.

Starting pay is $18.55 per hour.

Responsibilities

The Test Administrator position is responsible for providing a secure exam delivery and superior customer service in a comfortable friendly environment. In this position, you will be required to:

1. Comply with all testing procedures and strictly adhere to company policies using careful judgment.
2. Check in testing candidates, verify identification, and explain the exam process.
3. Proctor / invigilate candidates while testing.
4. Troubleshoot with internal departments to fix technical issues.
5. Complete light housekeeping duties such as vacuuming the floors and sanitizing keyboards after each candidate has finished their examination.
6. Other duties as assigned.

Schedule Requirements

Our ideal candidate demonstrates teamwork, with the availability to work a variety of shifts any day - Monday through Saturday - between the hours of 7 am and 8 pm. Candidate must be open to flexible scheduling.

This is strictly a part-time position and will remain as such, 10-12 hours per week, with an expectation to work more hours if needed. Schedules are available at least 2 weeks in advance.

Qualifications

• High school diploma or equivalent is required.
• Minimum of 1 year customer service experience is preferred.
• Experience proctoring or invigilating exams is highly preferred.
• Must be flexible in work hours and days.
• Beginner to intermediate experience in Microsoft Office (Word, Excel and Outlook) is required.
• Must be able to sit for long periods of time and also escort candidates to and from testing room.
• Must be able to bend, stoop and lift up to 20 lbs with reasonable accommodation.
• Must be comfortable in a quiet testing environment, hear soft voices and see details from a distance.

Who we are:

At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson.

Pearson is an Affirmative Action and Equal Opportunity Employer and a member of E-Verify. We want a team that represents a variety of backgrounds, perspectives and skills. The more inclusive we are, the better our work will be. All employment decisions are based on qualifications, merit and business need. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We strive for a workforce that reflects the diversity of our communities.

If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing [e-mail].

Note that the information you provide will stay confidential and will be stored securely. It will not be seen by those involved in making decisions as part of the recruitment process.

Job: TESTING CENTER

Organization: Assessment & Qualifications

Schedule: PART_TIME

Workplace Type: On-site

Req ID: 18312