Test Administrator - Corner Brook, NFL

Pearson - UK; Corner Brook; On-site; CAD 60,000 - 80,000; Part time

Job summary

An established industry player is looking for a Temporary Part-time Test Administrator to join their team in Corner Brook. This role offers a unique opportunity to provide secure exam delivery while ensuring a comfortable and friendly environment for candidates. The ideal candidate will demonstrate flexibility, strong customer service skills, and the ability to handle various shifts throughout the week. With a focus on teamwork and attention to detail, you will play a crucial role in the testing process, ensuring that every candidate has a positive experience. If you're ready to contribute to a leading organization in the education sector, this position is perfect for you.

Qualifications

• 1+ years of customer service experience preferred.
• High school diploma required; Bachelor's preferred.
• Strong communication and customer service skills essential.

Responsibilities

• Provide secure exam delivery and superior customer service.
• Perform site opening and closing procedures on time.
• Monitor examinees and maintain a secure testing environment.

Skills

Customer Service

Communication Skills

Flexibility

Attention to Detail

Education

High School Diploma

Bachelor's Degree

Tools

Microsoft Office Suite

Windows Applications

Internet and Email

Job description

Description - External

Pearson VUE (www.pearsonvue.com) is the global leader in computer-based testing for
information technology, academic, government, and professional testing programs around
the world. Pearson VUE provides a full suite of services from test development to data
management and delivers exams through the world’s most comprehensive and secure
network of test centers in more than 180 countries, where we validate the skills and
knowledge of millions of individuals every year. Pearson VUE offers a great environment to
start or grow your career, we are now hiring for a Temporary Part-time Test Administrator to join our team based in Corner Brook, NF, Canada.

Pearson VUE is a business of Pearson, the world's leading learning company with global-reach
and market-leading businesses. Pearson is listed on both the London and New York stock
exchanges (UK: PSON; NYSE: PSO).

Responsibilities

Pearson VUE is seeking a Temporary part-time Test Administrator for our Corner Brook, NF, Canada location.

SCHEDULE REQUIREMENTS:

• Our ideal candidate demonstrates flexibility and teamwork.
• Available and willing to travel to other locations. This is strictly a part-time position and will remain as such.
• Ability to work 10 to 18 hours per week with an expectation to work more hours as needed.
• Employees must be available to work various shifts between the hours of 7 am to 6 pm, any day Monday through Friday. Saturday hours are 7 am to 6 pm.

Starting pay is $17.00/hr.

The Test Administrator position is responsible for providing a secure exam delivery and
superior customer service in a comfortable friendly environment.

• Performs on-time site opening and closing procedures.
• Understands all testing procedures.
• Checks in examinees, verifies identification, and explains the exam process.
• Monitors examinees while testing.
• Maintains a secure testing environment.
• Communicates with internal technical support to investigate and fix technical issues.
• Strictly adheres to company policies using careful judgment.
• Responsible for maintaining a professional and clean testing center with light housekeeping duties.
• Arrive on time for all scheduled shifts.

Qualifications - External

• One year plus of customer service experience preferred.
• A high school diploma or equivalent is required. Bachelor's degree or equivalent business experience preferred.
• Strong communication and customer service skills are a must, delivered with focused attentiveness and moderate interaction.
• Must be flexible in work hours and days.
• Ability to complete all tasks in a timely and efficient manner, and handle a reasonable amount of stress.
• Intermediate experience in Microsoft Office Suite, Windows applications, Internet, and email.
• Ability to operate a computer, fax, and telephone.
• Ability to lift up to 20 lbs on occasion. Must have the ability to stand for extended periods of time while escorting candidates back and forth, up to 50-100 times per scheduled shift, to and from the testing room. Must have the ability to sit for long periods of time. Must be able to bend, stoop & lift from a stooped position.
• Must be able to work in a quiet, focused environment and hear spoken words in soft voices.
• Ability to see names clearly on ID cards and the computer screen. Must be able to see small details at a distance.