Test Administrator

Pearson; Victoria; On-site; CAD 60,000 - 80,000; Part time

Job summary

An established industry player is seeking a part-time Test Administrator to provide secure exam delivery and exceptional customer service in a friendly environment. This role involves checking in candidates, proctoring exams, and ensuring compliance with testing procedures. Ideal candidates will be flexible with their schedules and possess a high school diploma, along with customer service experience. Join a team dedicated to helping individuals realize their potential through learning. If you're ready to make a difference in a supportive setting, this opportunity is for you.

Benefits

Accrued Paid Sick Time

Qualifications

• A high school diploma or equivalent is required.
• A minimum of 1 year of customer service experience is preferred.
• Beginner to intermediate experience in Microsoft Office.

Responsibilities

• Provide secure exam delivery and superior customer service.
• Check-in candidates and explain the exam process.
• Proctor candidates while testing and troubleshoot technical issues.

Skills

Customer Service

Attention to Detail

Technical Troubleshooting

Flexibility in Scheduling

Education

High School Diploma

Tools

Microsoft Office

Job description

Job Description

Pearson VUE (www.pearsonvue.com) is the global leader in computer-based testing for information technology, academic, government, and professional testing programs worldwide. Pearson VUE provides a full suite of services from test development to data management and delivers exams through the world's most comprehensive and secure network of test centers in more than 180 countries, where we validate the skills and knowledge of millions of individuals every year.

Pearson VUE is a business of Pearson, the world's leading learning company with global reach. and market-leading businesses. Pearson is listed on both the London and New York stock exchanges (UK: PSON; NYSE: PSO)

We are now hiring for a part-time Test Administrator to join our team in Victoria, BC

Starting pay is $19.75 per hour + eligible for accrued paid sick time.

Responsibilities

The Test Administrator position is responsible for providing a secure exam delivery and superior customer service in a comfortable, friendly environment. In this position, you will be required to:

• Comply with all testing procedures and strictly adhere to company policies using careful judgment.
• Check-in testing candidates, verify identification and explain the exam process.
• Proctor/invigilate candidates while testing.
• Troubleshoot with internal departments to fix technical issues.
• Complete light housekeeping duties such as vacuuming the floors and sanitizing keyboards after each candidate has finished their examination.
• Other duties as assigned.
  
  

Schedule Requirements

Our ideal candidate demonstrates teamwork, with the availability to work a variety of shifts any day - Monday through Saturday - between the hours of 7:15 AM - 8:00 PM. Candidate must be open to flexible scheduling.

This is strictly a part-time position and will remain 10 to 15 hours per week, with an expectation to work more hours if needed.

Schedules are available at least 3 weeks in advance.

Qualifications

• A high school diploma or equivalent is required.
• A minimum of 1 year of customer service experience is preferred.
• Experience in proctoring or invigilating exams is highly preferred.
• Must be flexible in work hours and days.
• Beginner to intermediate experience in Microsoft Office (Word, Excel, and Outlook).
• Must be able to sit for extended periods and escort candidates to and from the testing room.
• Must be able to bend, stoop and lift up to 20 lbs with reasonable accommodation.
• Must be comfortable in a quiet testing environment, hear soft voices, and see details from a distance.
  
  

Who We Are

At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson.

Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing [e-mail].

Job: TESTING CENTER

Organization: Assessment & Qualifications

Schedule: PART_TIME

Workplace Type

Req ID: 19663