Test Administrator

Pearson - UK; Toronto; On-site; CAD 80,000 - 100,000; Part time

Job summary

An established industry player is seeking a part-time Test Administrator to join their team in a dynamic and supportive environment. This role involves ensuring the integrity of the testing process by checking in candidates, verifying their identification, and proctoring exams. The ideal candidate will have a high school diploma, customer service experience, and the ability to work flexible hours. With a commitment to fostering a culture of learning, this company offers a unique opportunity to contribute to the success of individuals taking important examinations. If you are detail-oriented and enjoy working in a structured environment, this position is perfect for you.

Qualifications

• High school diploma required, customer service experience preferred.
• Experience in proctoring exams is highly preferred.

Responsibilities

• Comply with testing procedures and adhere to company policies.
• Check in candidates, verify ID, and explain exam process.
• Proctor candidates and troubleshoot technical issues.

Skills

Customer Service

Proctoring

Microsoft Office

Teamwork

Education

High School Diploma or Equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Pearson VUE (www.pearsonvue.com) is the global leader in computer-based testing for information technology, academic, government and professional testing programs around the world. Pearson VUE provides a full suite of services from test development to data management and delivers exams through the world’s most comprehensive and secure network of test centers in more than 180 countries, where we validate the skills and knowledge of millions of individuals every year.

Pearson VUE is a business of Pearson, the world's leading learning company with global-reach and market-leading businesses. Pearson is listed on both the London and New York stock exchanges (UK: PSON; NYSE: PSO).

Pearson VUE offers a great environment to start or grow your career, we are now hiring for a part time Test Administrator to join our team in City, State.

Please note this is a temporary position that will go through the end of September 2025.

Starting pay is $18.55 per hour.

Responsibilities

1. Comply with all testing procedures and strictly adhere to company policies using careful judgment.
2. Check in testing candidates, verify identification, and explain the exam process.
3. Proctor / invigilate candidates while testing.
4. Troubleshoot with internal departments to fix technical issues.
5. Complete light housekeeping duties such as vacuuming the floors and sanitizing keyboards after each candidate has finished their examination.
6. Other duties as assigned.

Schedule Requirements

Our ideal candidate demonstrates teamwork, with the availability to work a variety of shifts any day - Monday through Saturday - between the hours of 8 am and 8 pm. Candidate must be open to flexible scheduling.

This is strictly a part-time position and will remain as such, 0-15 hours per week, with an expectation to work more hours if needed. Schedules are available at least 2 weeks in advance.

Qualifications

1. High school diploma or equivalent is required.
2. Minimum of 1 year customer service experience is preferred.
3. Experience proctoring or invigilating exams is highly preferred.
4. Must be flexible in work hours and days.
5. Beginner to intermediate experience in Microsoft Office (Word, Excel and Outlook).
6. Must be able to sit for long periods of time and also escort candidates to and from testing room.
7. Must be able to bend, stoop and lift up to 20 lbs with reasonable accommodation.
8. Must be comfortable in a quiet testing environment, hear soft voices and see details from a distance.

About the company

At Pearson, our purpose is simple: to add life to a lifetime of learning. We believe that every learning opportunity is a chance for a personal breakthrough.