Test Administrator-Regina,SK

Pearson - UK; Regina; On-site; CAD 60,000 - 80,000; Part time

Job summary

Ein etabliertes Unternehmen sucht einen motivierten Testadministrator für seine Niederlassung in Regina, Saskatchewan. In dieser spannenden Teilzeitrolle sind Sie verantwortlich für die sichere Durchführung von Prüfungen und die Bereitstellung eines hervorragenden Kundenservices. Sie werden in einem freundlichen und professionellen Umfeld arbeiten, in dem Teamarbeit und Flexibilität geschätzt werden. Der ideale Kandidat bringt eine Leidenschaft für den Kundenservice mit und ist bereit, in einem ruhigen Prüfungsumfeld zu arbeiten. Wenn Sie bereit sind, Ihre Karriere in einer dynamischen Umgebung zu starten oder auszubauen, könnte dies die perfekte Gelegenheit für Sie sein.

Qualifications

• Mindestens 1 Jahr Erfahrung im Kundenservice ist bevorzugt.
• Erfahrung im Proctoring oder in der Aufsicht von Prüfungen ist sehr bevorzugt.

Responsibilities

• Sicherstellung einer sicheren Prüfungsabwicklung und hervorragenden Kundenservice.
• Überprüfung der Identität der Prüflinge und Erklärung des Prüfungsprozesses.

Skills

Kundenservice

Flexibilität

Microsoft Office

Education

High School Diploma oder gleichwertig

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Pearson VUE (www.pearsonvue.com) is the global leader in computer-based testing for information technology, academic, government, and professional testing programs around the world. Pearson VUE provides a full suite of services from test development to data management and delivers exams through the world's most comprehensive and secure network of test centers in more than 180 countries, where we validate the skills and knowledge of millions of individuals every year.

Pearson Vue is a business of Pearson, the world's leading learning company with global reach and market-leading businesses. Pearson is listed on both the London and New York stock exchanges (UK: PSON; NYSE: PSO).

Pearson offers a great environment to start or grow your career. We are now hiring for a part-time Test Administrator to join our team in Regina, Saskatchewan, Canada.

Starting pay is $16.00 per hour.

Responsibilities

• The Test Administrator position is responsible for providing secure exam delivery and superior customer service in a comfortable, friendly environment. Responsibilities include:
• Complying with all testing procedures and strictly adhering to company policies using careful judgment.
• Checking in testing candidates, verifying identification, and explaining the exam process.
• Proctoring/invigilation of candidates during testing.
• Troubleshooting technical issues with internal departments.
• Completing light housekeeping duties such as vacuuming floors and sanitizing keyboards after each candidate.
• Performing other duties as assigned.

Schedule Requirements

Our ideal candidate demonstrates teamwork and has open availability to work a variety of shifts any day from Monday through Saturday, between 7 am and 8 pm. Flexibility in scheduling is essential.

This is a strictly part-time position, ranging from 3 to 15 hours per week, with the possibility of additional hours if needed. Schedules are available at least two weeks in advance.

Qualifications

• High school diploma or equivalent is required.
• Minimum of 1 year of customer service experience is preferred.
• Experience proctoring or invigilating exams is highly preferred.
• Must be flexible with work hours and days.
• Basic to intermediate experience in Microsoft Office (Word, Excel, Outlook).
• Ability to sit for long periods and escort candidates to and from testing rooms.
• Capability to bend, stoop, and lift up to 20 lbs with reasonable accommodation.
• Comfortable working in a quiet testing environment, hearing soft voices, and seeing details from a distance.