Tesla Advisor, Sales

Tesla, Inc.; Surrey; On-site; CAD 30,000 - 60,000; Full time

Job summary

Join a forward-thinking company that is at the forefront of sustainable energy. As a Tesla Advisor, you will play a crucial role in delivering an extraordinary experience to customers, from their first visit to the showroom to the delivery of their vehicle. Your passion for sustainable energy and exceptional customer service will help drive sales and create lasting relationships with clients. This innovative firm values energetic and organized individuals who thrive in a dynamic environment. If you are eager to contribute to a mission that accelerates the world's transition to sustainable energy, this is the perfect opportunity for you.

Benefits

Cash and stock awards

Health benefits

Diversity and inclusion initiatives

Flexible working hours

Qualifications

• 1+ years of customer service or sales experience with a proven track record.
• Valid driver's license required for the role.

Responsibilities

• Guide customers through Tesla's product offerings and sales process.
• Provide exceptional customer service throughout the sales cycle.

Skills

Customer Service

Sales Experience

Communication Skills

Organizational Skills

Microsoft Office Suite

CRM Tools

Education

High School Diploma

Motor Vehicle Salesperson License

Notary License (preferred)

Tools

Microsoft Office Suite

CRM Tools

Job description

As a Tesla Advisor, you are at the forefront of our mission to accelerate the world's transition to sustainable energy. Your role is essential in consistently delivering an educational, immersive, and exciting experience to both current and potential customers, exceeding client expectations from their initial showroom visit to their delivery day experience.

Your responsibilities encompass guiding customers through their exploration of Tesla's products and facilitating a seamless sale and delivery process. We are seeking a candidate who is energetic, highly organized, and hardworking, with a genuine passion for sustainable energy and a talent for creating exceptional client experiences.

What You’ll Do

1. Greet and engage walk-in guests, creating a welcoming atmosphere for effective conversations.
2. Excite and educate prospective customers through various channels about Tesla's product offerings.
3. Help build and maintain a robust sales pipeline by collecting customer information and facilitating test drives for potential buyers.
4. Provide exceptional customer service throughout the sales cycle, including customer education, vehicle preparation, and document completion.
5. Actively contribute to the achievement of monthly sales and delivery goals by meeting and exceeding individual sales and KPI targets.
6. Demonstrate expertise in Tesla’s products and services and stay updated on EV trends and local incentives.
7. Perform additional tasks as assigned to meet business needs, including but not limited to direct deliveries to customer homes.

What You’ll Bring

1. 1+ years of customer service and/or sales experience with proven track record to meet and exceed goals.
2. Passionate about the Tesla Mission and our innovations in the personal transportation industry.
3. Highly organized and excellent written and verbal communication skills.
4. Proficient with Microsoft Office Suite and CRM tools.
5. Ability to work evening hours, weekends, and holidays in a retail environment.
6. Valid driver's license required.
7. For roles working in CA, CO, HI, ID, MD, MS, NV, NC, OH, PA, TN, UT, VA, DC: This role requires you to possess a Motor Vehicle Salesperson License issued by the State Department of Motor Vehicles.
8. For roles working in AZ, GA, HI, IA, IN, NC, NJ, NM, NY, OH, PA, VT, WA: Notary license is preferred. Should notary support be required of this role, Tesla will provide assistance with obtaining a license.

Compensation and Benefits

Expected Compensation: $19.42 - $49.61/hour + cash and stock awards + benefits.

Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.

Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.

Privacy is a top priority for Tesla. We build it into our products and view it as an essential part of our business. To understand more about the data we collect and process as part of your application, please view our Tesla Talent Privacy Notice.