Tesla Advisor, Sales

Tesla; Kitchener; On-site; CAD 45,000 - 65,000; Full time

Job summary

A leader in sustainable energy is seeking a Tesla Advisor in Kitchener, Canada. Your role will involve guiding customers through the sale and delivery of Tesla products, ensuring an exceptional journey from showroom visit to delivery. The ideal candidate should have over 1 year of customer service or sales experience, be highly organized, and possess excellent communication skills. This position requires a valid driver's license and offers opportunity for personal growth in a dynamic industry.

Qualifications

• 1+ years of customer service and/or sales experience with a proven track record to exceed goals.
• Passionate about the Tesla Mission and innovations in the personal transportation industry.
• Valid driver's license is required.

Responsibilities

• Greet and engage walk-in guests to create a welcoming atmosphere.
• Educate prospective customers about Tesla's product offerings.
• Help build and maintain a robust sales pipeline.
• Provide exceptional customer service throughout the sales cycle.
• Contribute to achieving monthly sales and delivery goals.
• Stay updated on EV trends and local incentives.

Skills

Customer service

Sales experience

Organizational skills

Communication skills

Knowledge of EV trends

Tools

Microsoft Office Suite

CRM tools

Job description

What To Expect
As a Tesla Advisor, you are at the forefront of our mission to accelerate the world's transition to sustainable energy. Your role is essential in consistently delivering an educational, immersive, and exciting experience to both current and potential customers, exceeding client expectations from their initial showroom visit to their delivery day experience.

Your responsibilities encompass guiding customers through their exploration of Tesla's products and facilitating a seamless sale and delivery process. We are seeking a candidate who is energetic, highly organized, and hardworking, with a genuine passion for sustainable energy and a talent for creating exceptional client experiences.

What You'll Do

Greet and engage walk-in guests, creating a welcoming atmosphere for effective conversations

Excite and educate prospective customers through various channels about Tesla's product offerings

Help build and maintain a robust sales pipeline by collecting customer information and facilitating test drives for potential buyers

Provide exceptional customer service throughout the sales cycle, including customer education, vehicle preparation, and document completion

Actively contribute to the achievement of monthly sales and delivery goals by meeting and exceeding individual sales and KPI targets

Demonstrate expertise in Tesla’s products and services and stay updated on EV trends and local incentives

Perform additional tasks as assigned to meet business needs, including but not limited to direct deliveries to customer homes

What You'll Bring

1+ years of customer service and/or sales experience with proven track record to meet and exceed goals

Passionate about the Tesla Mission and our innovations in the personal transportation industry

Highly organized and excellent written and verbal communication skills

Proficient with Microsoft Office Suite and CRM tools

Ability to work evening hours, weekends, and holidays in a retail environment

Valid driver's license required