Tesla Advisor, Sales

Tesla; Innisfil; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading electric vehicle manufacturer is seeking a Tesla Advisor in Innisfil, Ontario. The role involves engaging with customers, providing exceptional service throughout the buying experience, and meeting sales targets. The ideal candidate has customer service experience, a positive attitude, and a valid driver's license. Join a team dedicated to accelerating the world's transition to sustainable energy.

Qualifications

• 1+ year of customer service and/or sales experience.
• Track record of meeting or exceeding goals.
• Valid Class 5, G, or G2 driver’s license for Canada.

Responsibilities

• Engage and educate customers via calls, emails, and events.
• Maintain a sales pipeline and schedule test drives.
• Contribute to monthly sales and delivery targets.
• Provide excellent customer service throughout the process.
• Prepare and charge customer vehicles for delivery.
• Conduct comprehensive vehicle orientations.
• Handle customer documents and conduct direct deliveries.

Skills

Customer service

Sales experience

Positive attitude

Proficiency in Microsoft Office

CRM tools

Job description

What To Expect

The Tesla Advisor consistently delivers an incredible educational, immersive, and exciting experience to all current and future customers, creating memorable moments on delivery day. They serve as Tesla’s front line and brand ambassadors, supporting our mission to accelerate the world's transition to sustainable energy.

As a Tesla Advisor, you will support customers from their first visit to our showrooms to learn about Tesla, through to their delivery day. You will help deliver an innovative buying and delivery experience for one of the most advanced vehicles ever made.

Success at Tesla requires energy, organization, and dedication. A passion for sustainable energy and creating exceptional customer experiences are essential. While individual contributions are recognized, teamwork is vital for success. We appreciate team players who help others succeed and empower those around them.

What You'll Do

1. Engage and educate prospective customers and current owners via calls, emails, texts, and outbound events about Tesla’s products, answering questions and generating interest.
2. Maintain a healthy sales pipeline by collecting customer contact information, scheduling, and co-piloting test drives for interested individuals.
3. Contribute to achieving monthly sales and delivery targets by meeting or exceeding individual KPIs and sales goals.
4. Provide excellent customer service throughout the sales, delivery, and installation process, along with ongoing support during ownership.
5. Prepare, stage, and charge customer vehicles ahead of scheduled delivery appointments.
6. Conduct comprehensive vehicle orientations tailored to each customer’s needs and comfort level.
7. Handle customer documents on delivery day and conduct direct vehicle deliveries from the Delivery Center to customers’ homes.

What You'll Bring

1. At least 1+ year of customer service and/or sales experience with a proven track record of meeting or exceeding goals.
2. A positive, enthusiastic attitude and passion for innovations in personal transportation.
3. Proficiency with Microsoft Office and CRM tools.
4. Ability to work evenings, weekends, and holidays in a retail environment.
5. Valid Class 5, G, or G2 driver’s license for Canada.