Territory Sales Manager

Canadian Hospital Specialties Limited; Victoria; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading company in medical devices is seeking a Territory Manager in Victoria, responsible for sales growth and client relationship management within the healthcare sector. This role involves engaging with healthcare providers, managing sales opportunities, and ensuring the delivery of high-quality customer service. Ideal candidates will have a strong background in sales, particularly within acute care, and a solid understanding of medical devices.

Qualifications

• 3-5 years sales experience in health care is preferred.
• Experience with medical devices is a plus.
• Self-motivated with the ability to close business quickly.

Responsibilities

• Accountable for achieving sales targets in territory.
• Build and maintain relationships with key customers.
• Educate physicians and nurses on product offerings.

Skills

Sales Growth

Client Maintenance

Relationship Building

Market Intelligence

Education

Post-Secondary Education in Business or Science

Job description

NATURE & SCOPE OF POSITION

The Territory Manager is expected to be the subject matter expert regarding the products within their segment and is accountable for the achievement of activity, sales targets and maintaining the pipeline of opportunities in their territory. Responsible for acute care sales in Victoria and.

GENERAL DUTIES & RESPONSIBILITIES

• Sales Growth, new account and existing
• Meet sales targets as set out through annual/quarterly budgets
• Search for potential clients, visit medical complexes and peruse new sales growth opportunities
• Identify accounts and successfully convert their business to CHS
• Use company CRM to organize, manage, and track all sales opportunities
• Client Maintenance & Relationship Building
• Regular in-person visits to clients to remain updated on their needs
• Build relationships and generate an increase in sales from accounts within territory
• Gather information on needs, close sales & forecast future requirements
• Administration
• File weekly Expense reports
• Participate in various marketing related activities as needed to support sales activities and business development activities

Customer relationship and Territory Management:

• Maintaining pipeline and planning growth (managing pipeline)
• Accountable for building and maintaining long term relationships with key customers in order to: Develop Sales Opportunities
• Ensure Long Term maintenance of the business through expert support
• Problem solve and own customer issues, while ensuring all parties and team members are kept informed of relevant information and resolution, in order to enhance customer loyalty and revenue generation.
• Maintain knowledge of competitive practices to better position CHS to win.
• Provide feedback and keep in close communication with Sales Management/Marketing around customer needs, sales objections, competitive advantage levers and competitor’s activities and information.
• Identify in which market segment customer belongs and execute appropriate sales and marketing tactics as per sales POA
• Ability to quickly develop solid business relationships in Key Accounts in the territory (clinical and administrative relationships, preferred)
• Self-motivated with the ability and desire to close business quickly

Key Targets for Clinical

• Critical Care Areas, and all appropriate clinical and departmental users such as: Surgeons, Anesthesiologists, OR nurses and Managers, Pharmacy, Acute Care Purchasing, Anesthesia Techs and Respiratory Techs

Timely and efficient completion of administrative tasks:

• Expense reports, internal and external communication, conferences etc.
• Market intelligence: market surveys, communicate competitor intelligence

Maintain product / therapy expertise:

• Training and self-directed learning
• Responsible for self-directed maintenance of product and therapy expertise
• Attend company training and utilize of clinical resources to enhance knowledge and learning.
• Attend trade shows, conferences and conventions as required.

Business Unit Specific Responsibilities:

• Education of physicians and nurses, in-servicing,
• Providing technical and clinical data to all critical care area, clinicians
• Assist other Territory Managers in the implementation of above events when required
• Ability to work under established timelines and project specific implementations

KNOWLEDGE, EXPERIENCE & EDUCATION

• Post-Secondary Education in Business or Science
• Experience in Health Sciences - medical devices preferred
• 3-5 years sales experience calling upon health care providers, acute care hospital experience an asset.