Territory Manager, Implants

Dentsply Sirona Inc.; Montreal; On-site; CAD 83,000 - 135,000; Full time

Job summary

Dentsply Sirona Inc. in Montreal seeks an implants territory manager responsible for account management, business development, and execution of the territory plan.

You will build strong relationships with dental offices, promote implants products, and drive sales within the West Island region. The role requires 3+ years of field-based B2B sales, a high school diploma (Bachelor's preferred), and full bilingual proficiency in French and English.

Qualifications

• Three plus years of field-based B2B sales experience in highly competitive environment.
• High school diploma required; bachelor’s degree preferred.
• Fully bilingual — French and English required.

Responsibilities

• Achieves territory sales objectives across all categories, including new product launches.
• Maintains high retention rate by delivering outstanding service and analyzing customer needs.
• Develops monthly business plan to drive strategies and relationships in the territory.
• Regularly reviews territory performance metrics and adjusts plans accordingly.
• Handles orders and provides account service to customers; processes complaints per procedures.
• Coordinates and hosts events to build product demand and provide training.

Skills

Sales experience

Bilingual English/French

Relationship building

Negotiation

Market analysis

Education

High school diploma

Bachelor’s degree (preferred)

Tools

CRM systems

Excel

PowerPoint

Job description

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Dentsply Sirona is the world’s largest manufacturer of professional dental products and technologies, with over a century of innovation and service to the dental industry and patients worldwide. Dentsply Sirona develops, manufactures, and markets a comprehensive solutions offering including dental and oral health products as well as other consumable medical devices under a strong portfolio of world class brands.

Dentsply Sirona’s products provide innovative, high-quality, and effective solutions to advance patient care and deliver better and safer dental care. Dentsply Sirona’s headquarter is located in Charlotte, North Carolina. The company’s shares are listed in the United States on NASDAQ under the symbol XRAY. Visit www.dentsplysirona.com for more information about Dentsply Sirona and its products.

POSITION:

The primary responsibility of the implants territory manager position is account management, business development and the successful execution of their business plan. This is accomplished by identifying needs and solving customer problems via a focus on priority products, customers, audiences and programs. In addition, maintaining existing relationships and business is a key priority. As a Field Sales Representative, you serve as the front-line point of contact to our customers. You will work closely in developing strong relationships, partnering and consulting with dental offices to understand their business needs, promote and introduce them to Dentsply Sirona’s Implants products, while also supporting their ongoing needs.

This position requires the candidate to be based in the Greater Montreal area, specifically the West Island.

KEY RESPONSIBILITIES:

• Achieves territory sales objectives in all categories, including new product launches and increasing sales within the assigned territory.
• Maintains high retention rate of customer base through delivery of outstanding service and through effective analysis of the business needs of the customer.
• Develops a Monthly Business/Action Plan that supports the needs of their territory and region and to drive business strategies and develop strong relationships with a customer base.
• Regularly reviews the performance metrics of his/her territory in order to determine progress to their plan and adjusts accordingly.
• Penetrates accounts and develops long-term partnerships with appropriate audiences
• Creates call continuity/addresses opportunities from previous calls
• Conscientiously works the “Sales Process” within each account
• Implements the systematic conversion process after any new system sale.
• Maintains a comprehensive and accurate customer data base within the Contact Management System, replicating daily.
• Completes and submits on a timely basis all required reports, data input requirements, requests. (ie: KPI’s, expense reports, PTO summary, etc)
• Coordinates, sets-up and hosts tradeshow/exhibit/seminars/clinical meetings as assigned to build product demand.
• Coordinates and conducts meetings and product training sessions with a variety of audiences to build product demand.
• Processes customer orders and provides account service to assigned and prospective customers.
• Handles and processes customer service complaints in a timely and uniform manner, according to the Product and Service Complaint Procedures.
• Demonstrates fiscal restraint and exhibits behavior associated with a desire to increase earnings and profitability in the territory.
• Continually increases technical and industry knowledge.
• Complies with company and departmental policies including the Code of Conduct.
• With the support of his/her manager, creates a Development Action Plan and follows through on the developmental goals
• Handles and processes customer service complaints in a timely and uniform manner, according to the Product and Service Complain Procedures
• Performs other related duties as required.

KEY COMPETENCIES:

• Demonstrated success in achieving/exceeding sales results
• Results and Action Oriented, focused and effective in achieving sales results
• Ability to influence and persuade decision makers to a better solution
• Comfortable challenging customer views/debating, using evidence-based materials
• Capable of developing and discussing ROI with customers
• Strong Territory Management/ analytical – effective in identifying new business opportunities
• Effective in using data and preparing computer-based business plan
• Professional and effective relationship building skills (customers and peer TMs)
• Highly Competitive
• Disciplined and Responsible – experience in managing large geographic territory
• Technical aptitude; hands on product presentation
• Exhibits commitment to achieving professional and personal success in alignment with the Dentsply Sirona values

EDUCATION & EXPERIENCE:

• High school diploma or equivalent required; bachelor’s degree preferred.
• Three plus years of successfulfield-based B2B sales experience in highly competitive environment

Fully bilingual — French and English required.

The base salary and variable compensation for this role in Canada is between $82,500 CAD and $135,000+ CAD. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific office location.

Equal Opportunity Employer:

Dentsply Sirona is an Equal Opportunity Employer. All qualified applicants will be considered without unlawful discrimination or regard for race, color, religion, sex, sexual orientation, sexual or gender identity, national or ethnic origin, age, marital status, disability, genetic factors, military and veteran status, or any other characteristics protected by applicable local law.

Eligibility:

All successful applicants must be eligible to work in the country the position is based.

Agencies:

Please note that Dentsply Sirona does not accept or respond to unsolicited requests or applications submitted by Recruitment Agencies/ Search Firms.