Territory Manager, Corporate - Hamilton / Brantford and Surrounding Area

Parkland; Hamilton; On-site; CAD 75,000 - 95,000; Full time

Job summary

A leading fuel and convenience retailer is seeking a Territory Manager for the Hamilton/Brantford area. This role requires strong leadership, operational management, and the ability to drive sales and performance. Candidates should have significant experience in food service and retail management, as well as financial acumen to manage P&L responsibilities. The position involves substantial travel and requires a valid driver's license. If you thrive in fast-paced environments and enjoy working with diverse teams, we want to hear from you.

Benefits

Equal opportunity employer

Diversity and inclusion initiatives

Qualifications

• Minimum 1 to 3 years of food service management experience.
• Minimum 5 to 8 years of direct retail experience.
• French language skills are considered an asset.
• Strong financial management skills focused on P&L.
• Willingness to travel 50%-75%.

Responsibilities

• Champion health, safety, and environmental programs.
• Lead retailer recruitment and development.
• Drive territory business and sales optimization.
• Manage expenses and financial performance.

Skills

Food service management experience

Retail experience

Interpersonal skills

Negotiation skills

Sales and marketing skills

Ability to work under pressure

Education

Post-secondary education in management

Tools

Excel

Word

Accounting Systems

Email

Job description

• A place where you can take your career in the direction you want to grow and go
• Save on gas at stations across Canada, including Chevron, Fas Gas, Ultramar, and Pioneer

The Opportunity :

The TM is a key decision maker and primary point of contact on all operational aspects of Company Owned Retail locations in Hamilton / Brantford and Surrounding Areas, which includes the geographical travel of this area. The TM owns HSE, champions operational excellence, manages direct reporting of sites, and is responsible for performance & development of Retailers by providing leadership and aligning them to execute Parkland’s vision.

This role leads execution and collaborates with external partners and internal stakeholders, such as marketing, merchandising, loyalty, and other retail leads. The TM owns and builds the Retailer pipeline and development of future retailers, to build a targeted list of best-in-class retailers for the growth of retail sites. It is largely based “in the field” with significant travel and customer interfaces daily. The CORO TM is a strong leader, can perform under pressure, drive accountability, and has a high financial acumen to manage all aspects of a P&L for each site.

Responsibilities :

• Champion Parkland’s HS&E programs to ensure all territory sites are working in a safe environment and adhering to local, provincial, and federal legislation related to the environment and ensuring all food safety regulations are followed.
• Lead Retailer recruitment by creating a strong pipeline of Retailers through successful selection, training, onboarding, and performance development by providing leadership and coaching on all aspects of the business.
• Strategically review own markets and create action plans to achieve budgeted numbers in a financial year through sales optimization in C-Store and fuel volumes by leading compliance on our national retail programs.
• P / L Ownership- top line, OPEX, MG&A, EBIDTA and focusing on other cost control measures i.e., gross margin, food cost, food wastage, labor, repairs and maintenance.
• Maintain a strong understanding of fuel performance as it relates to territory strategy and market dynamics, to drive traffic to the forecourt and backcourt.
• Drive the territory day-to-day business by entrepreneurially leading, initiating and managing activities involved in selling food, convenience store merchandise, fuel and propelling the brand(s) to ensure quality control in daily operations.
• Collaborate with assigned Field Merchandising Manager to support merchandising execution excellence at site level.
• Support merchandising program execution at sites focusing on planograms, promotions, signage, displays, racking, product availability and sales building tools.
• Leads, collaborates, and delivers on many key projects and site openings, collaborates, and leads the training / opening of any new or converted sites.
• Complete Operational Excellence Evaluations and other compliance evaluations as required.
• Participate in the development of the annual operating budget by site resulting in an overall territory budget for gross margin, food sales, c-store sales, volume, and operating expenses.
• Monitor territory site level results and develop / implement action plans as required.
• Ensure that the food production plans are regularly amended to maximize profitability for each location through a combination of sales optimization and waste control.
• Complete ad-hoc assignments as directed by the Regional Operations Manager.
• All other duties as required.

Requirements :

• Post-secondary education in management, with a solid retail, sales, and marketing background.
• Minimum 1 to 3 years of food service management experience, preferably in a multi-unit environment.
• Minimum of 5 to 8 years’ experience, direct retail experience within a multi-unit business model, preferably food / convenience store industry.
• French language skills (oral and written) are considered an asset.
• Proven interpersonal skills with the ability to negotiate.
• Proven assertive sales and marketing skills.
• Ability to think and act professionally in pressure situations.
• Must be able to make difficult decisions that are based on sound data / information and that are in the best interest of Parkland. Must be able to view situations from all perspectives and must be fair in assessments and be able to strike a balance in making judgment calls.
• Site Operations – ability to enforce safety and company standards.
• Financial Management – Results focused on P&L’s and budgeting.
• Computer Skills – proficiency is expected with the use of Excel, Word, Accounting Systems, E–Mail.
• This role requires a person who is able to perform under pressure. It is largely based “in the field” with significant customer interfaces on a regular basis.
• Willingness to travel and / or overnight travel is required (50%-75% travel). Valid driver’s license and clean driver’s abstract is required.
• Ability to work with limited supervision.

Humble. Hungry. Smart. Does this sound like you?

Do others describe you as being a down-to-earth achiever? Someone who thinks outside the box and always strives to do more than what is required. Someone who sees the bigger picture? You sound brilliant to work with!

We are committed to providing equal opportunities to all applicants. If you require accommodation due to a disability, you will have an opportunity to notify us when scheduling your interview.

We are an equal opportunity employer and encourage applications from all qualified individuals.

Our ability to work as one team across Canada, the United States and the Caribbean is foundational to our success. We show up as our authentic selves each day and create space for one another’s unique contributions.

Our Employee Resource Groups (ERGs) and Affinity Networks help us activate enterprise-wide strategies that power a proactive culture of diversity, equity, inclusions, and ultimately – belonging.

We respect the diverse cultures, traditions and perspectives of Indigenous Peoples and seek to achieve equitable partnerships and opportunities with Indigenous communities.

The Fine Print :

Candidates must be legally eligible to work in the country in which they applied. Regrettably, we are unable to sponsor employment visas at this time.

Please note that final candidates for this position will be required to undergo a confidential pre-employment background check, including but not limited to educational, criminal, credit, drug and alcohol, and / or fitness for duty testing.