Territory Manager

Avenir Energy; Sydney; On-site; CAD 80,000 - 100,000; Full time

Job summary

Avenir Energy is seeking a Territory Manager to oversee operations in Cape Breton, Nova Scotia. This role focuses on ensuring service delivery, leading teams, and driving sales through effective customer relationship management. Candidates should possess a degree and 5+ years of relevant experience, with strong leadership abilities and industry knowledge considered a plus.

Benefits

Comprehensive Benefits

Employee Assistance Program

Retirement Planning

Work-Life Balance

Incentive Programs

Qualifications

• 5+ years experience in operations management, business accounting, or marketing.
• Strong leadership and interpersonal skills.
• Ability to handle conflict effectively.

Responsibilities

• Oversee daily operations and ensure compliance with safety regulations.
• Lead and mentor operations teams.
• Develop sales strategies to achieve revenue targets.

Skills

Leadership

Communication

Organizational

Analytical

Education

University degree or Business Diploma

Tools

Microsoft suite of products

Job description

About Avenir Energy Ltd.
Avenir Energy Ltd. is one of Canada’s largest and fastest-growing propane distribution companies. We are a fast-paced, customer-focused, field-based business with operations across the country and a commitment to excellence. With over 400 dedicated team members, we are driven to become the propane distributor of choice in North America.
At Avenir Energy, we offer a dynamic, respectful, and collaborative work environment where every team member plays a key role in our success. As a full-time member of our team, you’ll enjoy:

• Comprehensive Benefits: Full coverage for health, dental, paramedical, and life insurance, including virtual healthcare.
• Employee Assistance Program (EAP): Confidential support for you and your family to help improve health and well-being.
• Retirement Planning: RRSP and TFSA options with employer-matching contributions to help you plan for your financial future.
• Work-Life Balance: Generous vacation, floater days, and flexible time-off programs to ensure you have time to recharge.
• Incentive Programs: Annual performance-based rewards for both individual and company achievements.

Position Overview:
The Territory Manager will be responsible for overseeing all operational functions across Cape Breton, Nova Scotia, with a strong emphasis on service delivery, team leadership, and regulatory compliance. In addition to managing day-to-day operations, this role includes a strategic sales component focused on supporting revenue growth through customer relationship management and market development. The ideal candidate will bring a balance of operational expertise and sales acumen to help drive efficiency, profitability, and customer satisfaction. This position reports to the Regional Manager for the area.
Key Responsibilities:

Operations Oversight:

• Manage daily operations, ensuring compliance with safety regulations and company policies.
• Oversee the logistics of propane delivery and distribution, optimizing routes and resources.
• Collaborate with the service department to ensure timely and efficient customer service.

Team Leadership:

• Lead and mentor operations teams, fostering a winning culture of excellence, engagement, and accountability.
• Ensure operations team have the training, tools, and support required to effectively serve our customer.
• Conduct regular performance evaluations and provide development opportunities.

Financial Management:

• Monitor sales performance and operational costs, preparing budgets and financial forecasts.
• Analyze sales data and customer feedback to identify areas for improvement and growth.

Sales Management:

• Develop and implement sales strategies to achieve revenue targets.
• Identify new business opportunities and expand market presence.
• Cultivate and maintain relationships with existing and potential customers.
• Conduct market research to understand industry trends and customer needs.

Customer Relationship Management:

• Ensure high levels of customer satisfaction through effective communication and service delivery.
• Address customer inquiries and resolve issues promptly and professionally.

Safety and Compliance:

• Promote a culture of safety within the team and ensure compliance with all regulatory requirements.
• Ensure employees are trained and competent in their roles. Complete safety audits and inspections to maintain a safe working environment.

Qualifications:

• University degree or Business Diploma and/or 5+ years progressive experience with a focus in operations management, business accounting, marketing, and sales.
• Industry knowledge relating to propane or fuel distribution considered an asset
• Excellent leadership, communication, organizational, and analytical skills.
• Ability to handle conflict and de-escalate issues quickly and effectively.
• Excellent interpersonal skills with proven leadership ability while maintaining a pleasant and friendly manner is necessary.
• Working knowledge of Microsoft suite of products

Avenir Energy is committed to accommodating applicants with disabilities throughout the hiring process. Please let us know if you require accommodation at any stage of the hiring process. By applying for a position with Avenir Energy, you understand that we use third party systems and recruiting agencies that may employ the use of Artificial Intelligence within their programs for finding, screening, assessing, and/or selecting candidates. You also understand that offers of employment are contingent upon the successful completion of appropriate background checks. The type of checks performed is determined by the role and Avenir Energy’s employment policies. You will be notified during the hiring process which checks you are required to complete. We thank you for your interest. Only candidates selected for an interview will be contacted.