Territorial eHSS Applications Educator

gov; Inuvik; On-site; CAD 96,000 - 117,000; Full time

Job summary

The Northwest Territories Health and Social Services Authority (NTHSSA) seeks an eHSS Application Educator to lead the research, development, and delivery of training on eHSS applications for diverse health and social services staff across the Northwest Territories. The role includes creating materials and coordinating trainings that align with policies and program guidelines.

Responsibilities span in-person, teleconference, and online formats, ensuring standardized training for users with

Qualifications

• Degree in education or healthcare discipline and at least 3 years in adult education.
• At least 1 year in a healthcare environment using a clinical information system.
• Experience in maintaining and administering a clinical information system preferred.
• Ability to adapt training for different users and modalities (in-person, phone, electronic).

Responsibilities

• Research, develop, coordinate and deliver eHSS applications user workflows based on policies and program guidelines.
• Develop and maintain training support materials for user groups.
• Deliver training across the NWT, in-person, over the phone or electronically, adapting to user needs.

Skills

Adult education

Training delivery

Healthcare experience

Clinical information systems

Education

Degree in education or healthcare

Tools

Clinical information system

Job description

Department: Northwest Territories Health and Social Services Authority

The Northwest Territories Health and Social Services Authority (NTHSSA) offers challenging and exciting careers in health and social services delivery and administration in Canada’s North. The Territorial Authority has service locations in communities across the territory and a staff of more than 1,600 serving over 43,000 residents of the NWT and 5,900 residents of the Kitikmeot Region of Nunavut. Challenging work, welcoming communities, and expanded opportunities are some of the benefits offered to employees of the NTHSSA.

Job Information

Located in lnuvik and reporting to the Supervisor, Health Applications Training and Support, the Territorial eHSS Application Educator is responsible for the research, development, coordination, and delivery of eHSS applications user and workflows based on relevant policies and program guidelines. This also includes developing and maintaining relevant training support materials for specific user groups based on their user category, specific eHSS application and program delivery requirements. The eHSS applications are used on a daily basis by HSS personnel NWT-wide, including administrators, planners, analysts, physicians, nurses, social workers, and other allied health workers.

The implementation and use of Territorial eHSS application(s) is a key component and foundation piece in the delivery of the current health and social services model. eHSS applications used territorial wide will improve and support; access to required patient information at the point of care, collaboration along the patient care continuum, quality improvement and reporting initiatives, and most importantly will support the primary goal of improving the care and safety of our clients.

Delivery of the training takes place across the NWT and using various training tools. Training may be in-person, over the phone or electronically. The incumbent of this position determines what adaptations are required to standardize training to suit different users with different needs. Some users will have more regular system needs while other need training to be able to access components less frequently but accurately.

Typically, the above qualifications would be attained by:

A degree in an education related or healthcare related discipline plus a minimum of 3 years' experience working in adult education with at least 1 year in a healthcare environment using a clinical information system and working with clinical and support staff. Experience in maintaining and administering a clinical information system is preferred.

GNWT Inquiries

Inquiries Only:

Inuvik HR Client Service Centre
Department of Finance
Government of the Northwest Territories
1st FLOOR ALEX MOSES GREENLAND BUILDING
BOX 1869
INUVIK, NT X0E 0T0
Tel [phone] Ext 15644
Fax [phone]
[e-mail]

Note: If you do not receive electronic notification confirming receipt of your application, please follow up via telephone.

Term Position

This job opening is for a One Year Term

Candidates must clearly identify their eligibility in order to receive priority consideration under the Indigenous Employment Policy.

Criminal Records Check

Candidates must provide a satisfactory criminal record check.Failure to provide a satisfactory check may deem you disqualified from the competition.

Immunization Status

The successful candidate will be required to obtain proof of current up-to-date immunization status.

Diversity and Inclusion

The Government of the Northwest Territories is an inclusive workplace. If you have a disability and you require support during the hiring process, you are encouraged to identify your needs if you are contacted for an assignment or interview so that you may be accommodated during the hiring process.

Eligibility lists may be created from this competition to fill future term and indeterminate positions.

Equivalencies may be considered based on a one-year of directly related experience equivalent to one year of education or one year of education for one year of experience. However, combinations of education and experience must often be considered on a case-by-case basis. For a full list of equivalencies that will be considered for this role, please contact human resources.

Job Opening Information

Job Opening ID #28456

Closing Date: October 30, 2026 - 23:59, MountainTime

Salary Information

The salary for this position starts at $54.44 per hour (approximately $106,158.00 per annum) plus an annual Northern Allowance.