Term - Assistant Service Manager

Steele Auto Group; Dartmouth; On-site; CAD 50,000 - 75,000; Full time

Job summary

Steele Auto Group is seeking a Term Assistant Service Manager at Steele Chevrolet in Dartmouth. This role involves overseeing service operations, ensuring customer satisfaction, and leading a team of technicians. With strong emphasis on professional development and a supportive environment, this position is tailored for an enthusiastic leader passionate about the automotive industry.

Benefits

Flexible Health & Dental Plans

Employee Discounts on vehicle purchases, parts, and service

Up to $375 Work Boot Reimbursement

Growth Opportunities for internal promotions

Retirement Savings Plan with employer matching

Qualifications

• Solid experience in dealership service operations required.
• Strong organizational and administrative skills essential.
• Valid driver’s license and clean driver’s abstract necessary.

Responsibilities

• Support service manager in overseeing daily operations.
• Ensure customer satisfaction and guide service team efficiently.
• Track and review technician performance daily.

Skills

Technical understanding of dealership service operations

Leadership ability

Organizational skills

Strong communication

Job description

Job Details

Description

At Steele Auto Group, we believe work should mean more. Here, you're not just doing a job, you’re part of something bigger. We’re proud to deliver the Best Customer Buying Experience. At the core of it all is our people where "Everything We Do is Driven by You"—your passion, your purpose, your potential.

Join a Winning Team at Steele Chevrolet - We're Hiring an Term Assistant Service Manager!

Reporting to our Service Management team: Mike Walters and Mike Calnen - two industry veterans with a combined 40 years in the industry experience (14 of those right here at Steele Chevrolet). Their leadership has helped shape one of the most efficient and customer focused service departments in the region, and now we're looking for the right person to help take us even further!

As a Term Assistant Service Manager with Steele Chevrolet, you'll help support the service manager in overseeing daily operations. Ensuring top-tier customer satisfaction and repeat business by guiding a professional service team focused on quality work, production efficiency, and profitability. This role requires a thorough understanding of manufacturer warranties and procedures, as well as experience as a licensed mechanic. We are looking for someone with strong organizational skills, a team-first mindset, and a passion for the automotive industry.

Wage: Commensurate with knowledge, skills, and experience.

What You'll Be Doing

As a Term Assistant Service Manager, you'll be at the heart of our service department's daily success. This isn’t just a checklist role—you’ll be a hands-on leader, a motivator, and a quality control expert who thrives on keeping things running smoothly while raising the bar.

Here’s a snapshot of what your day might look like:

• Champion and uphold dealership policies and procedures with confidence and consistency
• Lead, coach, and energize a talented team of technicians and support staff
• Drive ongoing staff development through training and knowledge-sharing programs
• Ensure every repair meets our high standard of workmanship—done right, the first time
• Guide and support Service Consultants to maintain seamless, customer-focused processes
• Collaborate with the Dispatcher to ensure a balanced and efficient work mix
• Stay on top of warranty claims and ensure accuracy and compliance
• Make sure the drive-in is always ready to deliver a top-tier customer experience
• Track and review technician performance daily, coaching where needed
• Reinforce warranty policies and procedures across the service department
• Pitch in on a variety of related duties to keep things running like a well-oiled machine
  
  

What We're Looking For

We're seeking someone with a strong mix of technical know-how, leadership ability, and people skills—someone who can keep operations running smoothly while inspiring their team to succeed.

You’ll Need

• Solid experience and technical understanding of dealership service operations
• Strong organizational and administrative skills
• A firm grasp of automotive legislation, trade practices, and industry trends
• Proven ability to lead, coach, and develop a high-performing team
• Excellent communication—clear, professional, and effective
• A valid driver’s license and clean driver’s abstract
  
  

Why You'll Love Steele Auto Group

At Steele Auto Group, you’re not just joining a company—you’re joining a community. We’re all about:

A Fun & Supportive Team – Join a crew of outgoing, motivated professionals who will mentor, support, and cheer you on.

Flexible Health & Dental Plans – Six cost-shared options tailored to your lifestyle.

Growth Opportunities – We promote from within and support your professional journey.

Employee Discounts – On vehicle purchases, parts, and service at any of our locations.

Retirement Savings Plan – Employer-matched up to 4% (and up to 5% after 5 years)—because your future matters.

A fun, fast-paced culture – No two days are the same.

Making a difference – Through community partnerships and exciting campaigns.

Work Boot Reimbursement – Receive up to $375 in reimbursement immediately—no waiting required!

Steele Auto Group is more than just a workplace—it’s a place where your talents are recognized, your growth is championed, and your potential is limitless. We believe in building careers, not just filling roles, which is why we prioritize internal promotion and invest in developing our people. Every team member plays a role in our success, and we’re proud to foster a workplace that’s fair, inclusive, and full of opportunity for everyone.

At Steele Chevrolet, we offer more than just a job - we provide a supportive, rewarding workplace where your skills, knowledge and leadership will make a daily impact!

Based in Dartmouth, Nova Scotia!

Learn More About Us At Www.steeleauto.com

We can’t wait to meet YOU!