Tenant Placement/Property Management

Kawartha Lakes; Lindsay; On-site; CAD 1,000; Full time

Job summary

The City of Kawartha Lakes seeks a dedicated individual for the role of Tenant Placement/Property Management. This full-time position involves managing housing services and providing essential support to tenants and related administrative duties. Ideal candidates will bring robust problem-solving capabilities, a strong educational background, and a commitment to providing exceptional service to the community. Join us in making a positive impact while promoting safe and affordable housing in the Kawartha Lakes region.

Qualifications

• Minimum 3 years of related progressive experience, preferably in a municipal environment.
• Knowledge of Housing Services Act and related Ontario regulations.
• Demonstrated ability to manage confidential information tactfully.

Responsibilities

• Maintain computerized systems for housing-related calculations and records.
• Prepare and issue review packages and correspondence.
• Conduct annual eligibility reviews for housing clients.

Skills

Problem Solving

Interpersonal Skills

Time Management

Attention to Detail

Customer Service

Education

Secondary School Diploma

Office/Business Administration

Tools

Microsoft Office

Job description

The City of Kawartha Lakes invites applications to join our team in Tenant Placement/Property Management.

When you come to work for the City of Kawartha Lakes, you are joining a community of municipal workers who take pride in knowing that every day you are having a positive impact in the community. Our mission is to deliver the highest standards of municipal services while creating a healthy and sustainable future for all Kawartha Lakes’ residents and businesses. We work to our values of Accountability, Respect and Teamwork and we want you to Jump In with us!!

About Kawartha Lakes-Haliburton Housing Corporation (KLH): KLH Housing Corporation provides good quality, safe, accessible, sustainable and affordable housing for a diverse population of low income households in need in the City of Kawartha Lakes and the County of Haliburton, including people with special needs. In cooperation with other organizations, we create communities that foster good health and well-being by advocating for our tenants to receive the services they require. In doing so, we recognize and respect the diversity of our communities and the people we serve.

Job Title Tenant Placement/Property Management

Wage $35.53/hour (2025)

Reports To Program Supervisor, Human Services

Department Human Services - Housing Division

Location Lindsay, ON

Hours Full-time, 35 hours per week

OtherGeneral office environment

Job Description

• Maintain the computerized systems for the KLH Housing Corp. in relation to leasing, rent geared to income calculation and household composition

• Maintain the manual filing system for KLH Housing residents
• Annual and interim eligibility reviews of KLH Housing clients in relation to income, assets and family composition in accordance with the Housing Services Act
• Prepare and issue review packages, opportunity and appeal correspondence and rent change information
• Perform calculation of rent geared to income payable in accordance with the regulations of the Housing Services Act.
• Process vacancy information including computerized systems and file requirements, offer and show units and process all requirements of the move in including computerized input, income and household review, mandatory tenant insurance, lease preparation, parking assignments, etc for the Program Supervisor’s lease interview
• Process necessary notification of vacancy forms and correspondence to other staff, departments, landlords and agencies as required in accordance with KLH Housing Corp. procedures
• Assist the Program Supervisor by preparing Landlord Tenant Board forms
• Compose letters and correspondence for signatures and prepares reports as required; proof reads for accuracy, grammatical errors and completeness
• Complete statistical reports as required for various boards and agencies
• Responsible for customer service in regards to eligibility reviews, calculation of rent and move out/move in processes
• Annual eligibility reviews for Housing Allowance clients
• Review, intake and processing of applications from clients regarding the Housing Allowance Program in the absence of the General Clerk
• Review, intake and processing of applications from clients requiring Social Housing in the absence of the General Clerk in order to adhere to Housing Services Act notification timelines
• Serve as a member of the Appeal Committee for the Social Housing portfolio
• Administrative assistance to the Program Supervisor
• Regular travel to various work locations is required to fulfill the job duties of the position
• Perform other related duties as assigned

Skills and Education Required

• Secondary School Diploma with additional education in Office/Business Administration or a related field
• Minimum 3 years of related progressive experience, preferably in a municipal environment
• Experience in an office environment related to Social Housing
• Ability to perform Rent Geared to Income calculations in accordance with Social Housing guidelines
• Working knowledge of the City of Kawartha Lakes Purchasing Policy and Records Management
• Knowledge of the Residential Tenancies Act, Housing Services Act, and all other related Ontario regulations
• Working knowledge of accounting procedures
• Demonstrated problem solving skills with the ability to professionally and respectfully manage stressful and antagonistic situations
• Demonstrated professional and ethical responsibility to protect privacy, use confidential information appropriately, treat sensitive situations with appropriate degree of tact and discretion
• Demonstrated customer-service and interpersonal skills at a level to develop and to maintain cooperative/collaborative working relationships both within and outside the organization
• Excellent time-management skills with the ability to prioritize workload and meet deadlines, and the ability to deal with multiple demands
• Excellent written communication skills with attention to detail and accuracy
• Excellent organizational and administrative skills with the ability to work independently and in a team environment
• Ability to demonstrate initiative consistently with commitment to quality improvement, sharing process improvement initiatives with management
• Demonstrated ability to understand and abide by municipal policies and procedures
• Must be able to satisfy provincial security protocols.
• Demonstrated proficiency in Microsoft Office, the internet, and any other related software
• Upon a conditional offer of employment, an acceptable Criminal Record Check will be required

Applicants must be prepared for skills testing.

The City of Kawartha Lakes is an equal opportunity employer committed to building an inclusive and supportive workplace. We welcome applications from qualified candidates of all backgrounds and experiences.

We are dedicated to providing barrier-free and accessible employment practices in compliance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA). If you are contacted regarding a job opportunity, please let us know of any accommodations you may require. We will work with you to ensure your needs are met throughout the recruitment and selection process.