Tenant Experience & Housing Coordinator

Bethanyseniors; Calgary; Hybrid; CAD 60,000 - 75,000; Full time

Job summary

Bethany Care Society is seeking a Housing Coordinator for Foothills Manor in Calgary as part of its administration team. The role focuses on tenant support, intake, move-ins, and tenancy management to enhance residents’ quality of life.

Responsibilities include coordinating site operations, addressing tenant needs, and collaborating with maintenance and social services to ensure safe, compliant, and well-run housing for seniors.

Qualifications

• High School Diploma or equivalent.
• Office Administration Diploma or Certificate preferred.
• Property Management Certificate advantageous.
• Experience in property management and customer service preferred.

Responsibilities

• Respond to tenant, family, visitor, employee and contractor needs in a timely, professional manner.
• Coordinate tenant intake, site tours, applications and move-ins with Site Manager review.
• Coordinate tenant move-out processes and ensure smooth transitions.
• Monitor facility and report maintenance concerns with maintenance/housekeeping teams.
• Assist with rent reviews, documentation and filing; ensure proper documentation handling.

Skills

Interpersonal skills

Verbal communication

Written communication

Microsoft Office

Property management software

Customer service

Education

High School Diploma

Office Administration Diploma/Certificate

Property Management Certificate

Tools

Microsoft Office

Property management software

Job description

Bethany Care Society is seeking a Housing Coordinator for Foothills Manor in Calgary as part of its administration team. The role focuses on tenant support, intake, move-ins, and tenancy management to enhance residents’ quality of life.

Responsibilities include coordinating site operations, addressing tenant needs, and collaborating with maintenance and social services to ensure safe, compliant, and well-run housing for seniors.