Tenant Engagement Worker - Casual

Ruth & Naomi's Mission; Chilliwack; On-site; CAD 60,000 - 80,000; Part time

Job summary

An established community-focused organization is seeking compassionate Tenant Engagement Workers to join their Interchange team. This role is vital in supporting individuals on their housing journey in a trauma-informed environment. You will foster positive relationships, provide crisis support, and promote a safe living atmosphere. With a commitment to grace, hope, and transformation, this organization has been a beacon of hope in the community for over 20 years. If you are passionate about making a real difference and helping others rebuild their lives, this is the opportunity for you.

Benefits

Extended Health Benefits

RRSP Matching

Ongoing Training and Support

Supportive Team Culture

Qualifications

• Grade 12 required; post-secondary in social services or equivalent experience preferred.
• Strong interpersonal skills and experience with vulnerable populations are essential.

Responsibilities

• Build positive relationships with tenants and provide crisis support.
• Monitor safety, de-escalate conflicts, and maintain documentation.

Skills

Interpersonal Skills

Communication Skills

Conflict De-escalation

Documentation

Education

Grade 12

Post-secondary in Social Services

Tools

First Aid Training

NVCI or Similar Training

Job description

Tenant Engagement Worker
Chilliwack, BC | $25.75/hr | Casual

Join The Team

Do you have a heart for community and a passion for walking alongside others in their housing journey? Ruth & Naomi’s Mission is seeking dedicated Tenant Engagement Workers to join our Interchange team. This frontline role supports tenants in a trauma-informed, faith-based environment where dignity, safety, and hope are at the center.

Who We Are

For over 20 years, Ruth & Naomi’s Mission has been a beacon of hope in Chilliwack—serving meals, offering shelter, and supporting recovery. Our supportive housing programs meet people where they are, offering a stable foundation for growth and transformation. At Interchange, we provide safe and supportive housing for individuals seeking or maintaining abstinence, and we walk with them every step of the way.

What You’ll Do

1. Build positive, respectful relationships with tenants and foster a supportive atmosphere
2. Provide day-to-day engagement and crisis support
3. Monitor safety, de-escalate conflicts, and respond to emergencies
4. Maintain accurate documentation and clear communication with the team
5. Promote a safe, clean, and structured living environment
6. Live out RAN’s values of Grace, Hope, and Trust in all you do

What You Bring

1. Education & Experience: Grade 12 required; post-secondary in social services or equivalent experience preferred
2. Training: First Aid required (can be obtained post-hire), NVCI or similar is an asset
3. Experience: Familiarity with addiction recovery, mental health, or vulnerable populations
4. Skills: Strong interpersonal and communication skills, conflict de-escalation, documentation
5. Personal Strengths: Emotional boundaries, quick thinking, team-oriented, and compassionate
6. Other: Criminal Record Check (required), Class 5 driver’s license preferred

What We Offer

1. Meaningful Work: Help create a safe space where lives can be rebuilt
2. Compensation: $25.75/hour
3. Benefits: Extended health & RRSP matching after probation (for eligible employees)
4. Training & Growth: Ongoing support & training
5. Supportive Culture: Join a team rooted in grace, hope, and transformation

Apply Today

If you’re ready to make a real impact in your community, we would love to connect with you. Apply now and join a mission that believes everyone deserves a second chance.