Temporary Service Advisor

Davis Chevrolet GMC Buick Brooks; Brooks; On-site; CAD 60,000; Full time

Job summary

A leading automotive service provider in Brooks is seeking a full-time Service Advisor to enhance customer relations and support service delivery. Responsibilities include gathering customer vehicle information, creating work orders, and recommending services. The ideal candidate will have strong communication skills and a valid Driver’s License. This position offers competitive compensation of approximately $60,000 annually.

Qualifications

• Strong verbal communication skills to develop relationships and ensure customer loyalty.
• Ability to work independently and within a team.
• Valid Driver’s License required.

Responsibilities

• Listen to customer vehicle symptoms to gather information.
• Complete inspections and recommend additional services.
• Create work orders detailing customer concerns.
• Obtain customer approvals for estimates.
• Provide accurate quotes and update customers on vehicle status.

Skills

Exceptional customer service

Verbal communication skills

Written communication skills

Knowledge of automotive systems

Time management skills

Job description

Are you enthusiastic about delivering outstanding customer service and love building connections with people?

Are you passionate about the automotive industry and eager to gain valuable experience to enhance your resume?

We are seeking a customer-oriented individual to join our team as a Service Advisor at Davis Chevrolet Brooks. This is a full-time, temporary position with an undetermined end date. The successful candidate can expect to earn approximately $60,000 annually based on salary and incentives.

Reporting to the Service Manager, the Service Advisor is the liaison between the customer and the service technicians, working with customers to determine vehicle needs and provide information and guidance during their service experience.

What You’ll Do :

• Listen to the customer’s description of vehicle symptoms to gather information on the nature of their vehicle’s mechanical problem
• Complete walk-around inspections and review prior service history to recommend additional needed service and preventative maintenance to the customer when appropriate
• Create work orders, describing customer concerns to help technicians diagnose what repairs are needed
• Obtain the customer’s approval for estimates and answer questions, and address concerns the customer may have
• Provide accurate quotes to customers and follow their repair orders throughout the day to keep the customer informed of the status of their vehicle repair
• Perform other duties as assigned

What You Bring :

• Exceptional customer service and verbal communication skills to develop relationships and ensure customer loyalty
• Strong written communication skills to accurately detail customer concerns in each work order
• Knowledge of automotive systems is considered an asset
• The capability of working independently and within a team environment
• Proven time management and organizational skills with the ability to manage multiple demands
• Previous experience is an asset but not required as an automotive Service Advisor or similar
• Valid Driver’s License

Why you Belong at Davis Brooks :

• We are part of the Davis Auto Group, a stable family-owned business and one of the premier Auto Groups in Alberta!
• Support from management, and other team members to help you succeed!
• We are passionate about the work we do and our employees.