Temporary Sales Associate

Tapestry, Inc.; Pointe-Claire; On-site; CAD 30,000 - 60,000; Part time

Job summary

A leading luxury accessories brand in Pointe-Claire is seeking a Temporary Sales Associate to engage customers and maintain high service standards during peak season. The ideal candidate should have previous retail experience, strong knowledge of fashion trends, and excellent communication skills. The position requires flexibility to work varied hours, including nights and weekends.

Qualifications

• 1-3 years of previous selling experience in a luxury retail environment preferred.
• Possesses knowledge of fashion trends and competition.
• Ability to work a flexible schedule including nights, weekends, and holidays.

Responsibilities

• Engage customers according to the Coach Experience Service expectation.
• Maintain accuracy while operating the POS system.
• Drive conversion through client engagement and omni selling techniques.

Skills

Sales proficiency

Customer engagement

Communication skills

Attention to detail

Education

High school diploma or equivalent

College degree preferred

Tools

Cash register systems

Basic computer skills

Job description

Overview

The Temporary Sales Associate role is part of the store’s overall success and efficiency during a high-volume period and supports our brand commitment to provide products to our customers. Our peak season is when we see the most Coach customers and we are looking for passionate brand ambassadors to add to our store teams!

Responsibilities

• Engage customers using the Coach Experience Service expectation and selling behaviors
• Interact genuinely and naturally with the customer
• Maintain accuracy when operating POS and adhere to Coach cash handling policy
• Ensure accurate email/name and data capture where permitted by law
• Ensure proper phone etiquette is upheld when answering store calls
• Drive conversion through client engagement and omni selling techniques
• Support back of house tasks as needed
• Represent Coach brand appropriately
• Basic computer skills*
• Ability to execute at a fast pace
• Attention to detail and accuracy
• Able to climb, bend and kneel
• Able to meet Coach Availability and Scheduling Expectations, including working a flexible schedule including nights, weekends, and holidays
• Must be available to work October 15 through January 15

About Coach

Coach was founded in 1941 as a family-run workshop, and today is a leading New York design house of modern luxury accessories and lifestyle collections. We attribute the prominence of the Coach brand to the unique combination of our original American attitude and design, our heritage of fine leather goods and custom fabrics, our superior product quality, and our commitment to the customer experience.

At Coach, we bring together strong, collaborative people in a culture of mutual respect, support, accountability, and passion for the brand and product. Our goal is to offer an inspirational and modern workplace that allows for exceptional talent to thrive.

We are currently seeking Temporary Sales Associates to work at our Coach Chinook store in Calgary Alberta.

The successful individual will leverage their proficiency in Sales to...

• Deliver renowned and authentic service that creates a Modern Luxury customer experience
• Develop product knowledge skills and remain aware of current collections that are in-store and on-line; cascade and train information to the broader team
• Achieve and exceed goals through sales strategies, clienteling, sourcing new customers and maintaining and building productive long-term relationships with existing customers
• Support an environment of teamwork, trust and collaboration with peers, customers and supervisors
• Build credibility and trust as a personal stylist and fashion expert by staying current with market competition, industry, fashion trends and customer shopping behaviors; share with customers as appropriate

Qualifications

• 1-3 years of previous selling experience in a luxury retail service environment preferred. Possesses current knowledge of fashion trends and competition in the marketplace
• High school diploma or equivalent; college degree preferred
• Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet)
• Ability to communicate effectively with customers and team (both oral and written), maneuver sales floor and meet moderate stockroom lifting and store climbing requirements
• Ability to work a flexible schedule to meet the needs of the business, including nights, weekends and holidays