Temporary Rental Coordinator - Specialty Rental - Acheson, AB

Atlas Copco; Edmonton; On-site; CAD 45,000 - 60,000; Full time

Job summary

Join a leading company as a Temporary Rental Coordinator in Edmonton. Your role will involve coordinating customer rentals, managing accounts, and ensuring customer satisfaction through effective communication and operational excellence. This opportunity offers a culture of growth and various career development opportunities.

Benefits

Learning culture with global mobility

Onboarding program at North America headquarters

Support for well-being through events

Respectful and integrity-driven culture

Career growth opportunities

Qualifications

• Minimum of one year in customer service, sales, or rental business.
• Effective communication and sales skills required.
• Ability to use Office 365 proficiently.

Responsibilities

• Primary customer contact for rental equipment.
• Managing customer accounts and creating rental agreements.
• Supporting logistical arrangements and resolving customer issues.

Skills

Effective verbal communication skills

Sales techniques

Knowledge of Atlas Copco Rental equipment

Proficiency in Office 365

Problem-solving skills

Multi-tasking skills

Education

High school diploma or equivalent

Job description

Our solutions are a key part of many industries, including electronics, medical research, renewable energy, food production, and infrastructure. Working with us means engaging with the latest technologies and groundbreaking, sustainable innovations.

Join us on our journey for a better tomorrow.

We are seeking a Temporary Rental Coordinator for our Acheson, AB (Edmonton) office. As a Rental Coordinator, your role will involve being the primary customer contact for rental equipment, managing customer accounts, generating sales by answering calls, resolving problems, and following up to ensure customer satisfaction. You will also coordinate documentation and maintain customer-tracking data, focusing on operational excellence and safety. Additionally, you will stay updated on all rental equipment features and applications, and implement quality process improvements.

Your responsibilities include:

1. Creating reservations and rental agreements in the system, along with necessary documentation.
2. Researching and locating equipment for sales staff as needed.
3. Assisting with Accounts Receivable and following up on past-due invoices.
4. Creating purchase orders for vendors and processing invoices.
5. Maintaining and updating expiring rental contract return dates.
6. Supporting logistical arrangements.

Location: This position is based in Acheson, AB (Edmonton) and reports to the Customer Service Manager.

Experience Requirements: Minimum of one year in customer service, sales, or rental business.

Education Requirements: High school diploma or equivalent.

Physical Requirements: Ability to lift and carry up to 25 lbs., and perform bending, stooping, squatting, reaching, crouching, and kneeling.

Knowledge: Effective verbal communication skills, sales techniques, and knowledge of Atlas Copco Rental equipment. Proficiency in Office 365 is required.

Personality Traits:

We value a combination of knowledge, experience, and attitude. Our ideal candidate demonstrates:

• Strong analytical, problem-solving, and multi-tasking skills.
• Teamwork and collaboration spirit.
• Curiosity and a desire to seek improvements.
• A passion for delivering excellent customer experiences.

What We Offer:

• A learning culture that supports growth through global mobility and development opportunities like LinkedIn Learning.
• An onboarding program at our North America headquarters.
• Support for well-being through team events and other programs.
• A respectful, ethical, and integrity-driven culture.
• Challenging and rewarding daily work with opportunities to contribute to customer success.
• Various opportunities for career growth and development.

About Us

Atlas Copco Rental North America has offices across the US, Canada, and Mexico, with headquarters in Deer Park, TX. The Atlas Copco Group is headquartered in Stockholm, Sweden, operating in 180 locations across 170 countries.

If you are eager for a challenge even if you don't meet all qualifications, we encourage you to apply. We value your spirit!

Diversity by nature, inclusion by choice

We believe diverse perspectives foster innovation. We are committed to building a culture where differences are valued, and everyone feels a sense of purpose and belonging.