Temporary Police Clerk

City of Medicine Ha; Medicine Hat; On-site; CAD 30,000 - 60,000; Full time

Job summary

A local government agency in Medicine Hat is seeking a Police Clerk to provide excellent customer service. The ideal candidate will perform data entry and maintain police records in a fast-paced environment. With a focus on confidentiality and accuracy, this role requires strong communication and decision-making skills. The position starts at $33.77 per hour and offers training and career growth opportunities.

Benefits

Ongoing training and development programs

Career growth opportunities

Competitive rate of pay starting at $33.77

Qualifications

• Successful completion of a one (1) year certificate in an Office Technology Program from a recognized post secondary institution.
• Two (2) years' experience in dealing with the public in sensitive situations.
• Current certification for Standard First Aid/CPR and AED or ability to obtain.

Responsibilities

• Perform data entry, transcription and uploading of all police files.
• Prepare legal and related documents for charge files.
• Maintain records and accurately enter information into various Police systems.

Skills

Customer service skills

Communication skills

Interpersonal skills

Decision-making skills

Education

One year certificate in Office Technology Program

Tools

Microsoft Office

Job description

Join the City of Medicine Hat as a Police Clerk

Temporary, Casual hours with varying shifts

The Medicine Hat Police Service is looking to hire a Police Clerk to join their team and provide excellent customer service to internal and external stakeholders. As a Police Clerk, you are responsible for customer service and reception, processing and disseminating police information and ensuring accurate records are maintained within a variety of specialized police systems. This position requires you to excel in a fast paced environment and to be available to work a flexible schedule, which includes weekdays, weekends, statutory holidays and rotating evening/night shifts.

Your key responsibilities

• Performing data entry, transcription and uploading of all police files.
• Preparing legal and related documents for charge files.
• Maintains records and accurately enters information into various Police systems.
• Provides exceptional customer service to internal and external customers.

What you bring

• Ability to work efficiently and independently, with a high degree of accuracy, despite regular interruptions and changing priorities.
• Ability to communicate effectively and professionally, while maintaining strict confidentiality when handling sensitive information.
• Excellent interpersonal, customer service and conflict resolution skills.
• Sound decision-making skills, flexibly and good judgement in managing their workload, and a detailed knowledge of Microsoft Office.

Qualifications

• Successful completion of a one (1) year certificate in an Office Technology Program from a recognized post secondary institution.
• Two (2) years' experience in dealing with the public, in sensitive situations, including one (1) year experience in a computerized billing/accounting environment, and two (2) years administrative Office experience, preferable with related legal knowledge.
• Possess current certification for Standard First Aid/CPR and AED or ability to obtain.
• A management approved combination of education and experience may be considered.
• Must pass a full Police Service security clearance as outlined in the Medicine Hat Police Service Policy and Procedures, including a polygraph examination.

Why join us?

• Make a difference: Play an essential role in helping the Police Service serve the community effectively
• Collaborative environment: Work alongside passionate professionals dedicated to achieving excellence and driving positive change within the organization.
• Career growth opportunities: Access to ongoing training, development programs and advancement opportunities to support your professional growth and career aspirations.
• Competitive rate of pay: Starting at $33.77

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