Temporary Full-Time Supported Living Homes Supervisor

Clh Developmental Support Services (clh); Midland; Hybrid; CAD 44,000 - 59,000; Full time

Job summary

CLH Developmental Support Services is seeking a Temporary Full-Time Supported Living Homes Supervisor. The role provides leadership for staff across multiple supported living locations, with a 37.5 hour workweek and on-call rotation, including evenings and weekends.

Ideal candidates have a DSW background, 2+ years of supervision experience, and strong communication, organizational, and coaching skills to ensure high-quality service and compliance with collective agreements.

Qualifications

• Graduate of DSW Program or related educational background in Social Services, including Pharmacology.
• Minimum of 2 years supervising experience.
• Demonstrated ability to supervise staff.
• Excellent organization, communication and people skills.
• Collaborative working style with strong problem-solving ability.
• Excellent verbal and written communication; flexible hours for evenings/weekends.

Responsibilities

• Provide supervision to staff and coach them to deliver high standards of service.
• Attend staff meetings and offer constructive improvement ideas.
• Foster good morale, maintain visibility, open communication and approachability.
• Provide performance feedback and accountability for results.
• Promote staff development and ensure compliance with the Collective Agreement.
• Maintain liaison with families, guardians and other professionals to support people served.

Skills

Leadership

Staff supervision

Communication

Organizational skills

Problem solving

Education

DSW Program or related background in Social Services

Tools

Microsoft Office

Computerized environment

Job description

Temporary Full-Time Supported Living Homes Supervisor

This position is anticipated for 12 months with possibility of extension

Reporting to the Manager of Clinical Services and Supported Living Homes, this position will provide leadership and supervision in a team environment, for staff working in a variety of supported living home locations.

Duties and responsibilities will include, but not be limited to:

• Providing supervision to support and coach, ensuring the implementation of the highest possible standards of service delivery.
• Attending staff meetings and offering constructive suggestions for improvement of service.
• Fostering good staff morale and loyalty. Maintaining visibility, open communication and a sense of approachability within and outside the agency.
• Providing constructive performance feedback to others and holding others accountable for meeting requirements and the results they have committed to accomplish.
• Promoting and encouraging development of staff.
• Ensuring compliance with the Collective Agreement.
• Establishing and maintaining a good rapport with all staff within the organization, people supported, families/ guardians and encouraging family involvement where appropriate.
• Maintaining liaison contact with the Community Participation Support program, community agencies, service providers and other professionals involved with the people we support.
• Monitoring and promoting practices and conditions that ensure the safety of the people we support, volunteers and staff.
• Monitoring programs and sites effectively in relation to quality and dignity of support being provided by staff to individuals and ensuring that the changing needs of individuals are met.
• Monitoring staff hours, staff expenses and any additional expense lines, thereby ensuring the effective use of all resources and compliance with budget requirements.
• Problem solving and collaborating with others, both internally and externally in seeking solutions to a variety of day-to-day situational and ongoing issues.
• Maintaining good housekeeping practices to ensure the workplace is maintained in a clean, safe and secure manner.
• Promoting and adhering to all agency policies and procedures and all legislative requirements.

To be considered as a candidate, the successful applicant must have the following minimum qualifications and experience:

• Graduate of DSW Program or related educational background in Social Services, including Pharmacology
• Minimum of 2 years supervising experience
• Demonstrated ability to supervise staff
• Excellent organization, communication and people skills
• Collaborative working style together with excellent problem-solving skills
• Excellent verbal and written communication skills
• Flexibility in working hours to accommodate support requirements and respond to emergency situations including evenings and weekends
• Demonstrated ability to motivate a large group of staff, knowledge and capable in applying principles of coaching, mentoring and performance management effectively
• Proven ability to work in collaboration with other departments
• Ability to work in a computerized environment
• Commitment to self-directed planning process and philosophy
• Current valid G driver’s license and own reliable transportation to be used in the course of employment

Hours of Work: Scheduled for thirty-seven and a half (37.5) hours per week, with a requirement to participate in the on-call rotation, flexibility to work evenings and weekends as required.

Hourly Compensation: $37.30