Temporary Employee - Day Dispatcher

Enbridge; Northwestern Ontario; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading company in the energy sector is seeking a Daytime Dispatcher for a temporary full-time position. The Dispatcher will oversee work assignments and respond to emergency situations, requiring strong communication skills and a focus on detail. This role is crucial for ensuring efficient operations and customer satisfaction while working in a fast-paced environment.

Qualifications

• Minimum secondary school education with some post-secondary education preferred.
• Experience in dispatching and/or field operations preferred.
• Strong written and verbal communication skills.

Responsibilities

• Responsible for ensuring work assignments optimize productive time of company resources.
• Responds to local emergency situations and coordinates responses.
• Work with the Planner and Utility Services to meet deadlines.

Skills

Attention to Detail

Communication

Education

Secondary School Education

Emergency Telecommunications Certificate

Tools

Microsoft Word

Microsoft Excel

CIS

GIS

Job description

Bargaining Unit / Local : USW Local 2020 North Bay Operations

Primary Location : North Bay, ON

Rate Classification / Pay Range : A4-A1, $35.63 - $42.05 per hour

Number of Available Positions : One (1) Temporary Full-Time Position

We are looking for a Daytime Dispatcher to support our Workload Planning office!

At Enbridge, our Dispatchers are primarily responsible for responding to and executing work dealing with emergencies, changes in schedules with field reps and providing customer interaction. This position has the decision making on handling emergency orders, crew planning, etc.

Our ideal candidate has a focus on attention to detail and strong communication skills.

What you will do (Responsibilities) :

Responsible for ensuring that work assignments optimize the productive time of company resources. This includes, but is not limited to, calling customers for commitments and re-commitments.

Monitor data communications and responds to requests for information from field personnel such as Field Reps and Field Supervisors.

Responds to local emergency situations based on the type of emergency, available resources and required skill sets including, but not limited to, calling for emergency locates, arranging overtime, notification to customers, etc. Local emergencies are handled according to documented procedures (i.e. emergency matrix).

Provide information to management personnel with respect to emergency situations, workload statuses, etc.

Work with the Planner, Utility Services Planner and Utility Planning Clerk to ensure work is completed by the prescribed deadline.

Perform other departmental duties as required.

Who you are (Qualifications) :

You will have the following combination of education and experience :

Minimum secondary school education with some post-secondary education preferred (Emergency Telecommunications certificate or accredited training).

Experience in dispatching and / or field operations preferred.

Knowledge and experience with computer applications supporting workload planning preferred.

Must have a demonstrated working knowledge of Microsoft Word and Excel as well as CIS, GIS preferred.

Strong written and verbal communication skills are required.

Comment : This role is workload coverage for 9 months.

At Enbridge, we are dedicated to our core value of Inclusion.We are proud to bean Equal Opportunity Employer . We are committed to providing employment opportunities to all qualified individuals, without regard to age, race, color, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, marital status, family status, veteran status, Indigenous status, disability, or any other reason protected by federal, state, or local law.Applicants with disabilities can request accessible formats, communication supports, or other accessibility assistance by contacting .