Temporary Employee - Day Dispatcher

Union Gas Limited; North Bay; On-site; CAD 30,000 - 60,000; Full time

Job summary

A utility company in North Bay, ON is seeking a Daytime Dispatcher for a temporary full-time position. This role involves responding to emergencies, managing crew planning, and ensuring efficient workload execution. The ideal candidate has strong attention to detail, excellent communication skills, and preferably experience in dispatching. The hourly salary ranges from $35.63 to $42.05.

Qualifications

• Experience in dispatching or field operations preferred.
• Strong written and verbal communication skills required.
• Knowledge of workload planning computer applications preferred.

Responsibilities

• Ensure work assignments optimize productive time of company resources.
• Monitor data communications and respond to requests from field personnel.
• Respond to local emergency situations based on documented procedures.
• Provide updates to management on emergency situations.

Skills

Typing

Data Entry

Customer Service

Dispatching

Logistics

Microsoft Word

Microsoft Excel

Education

Secondary school education

Post-secondary education or Emergency Telecommunications certificate

Tools

CIS GIS

AS400

Transportation Management Systems

Job description

Posting End Date : June 27, 2025

Employee Type : Temporary (Fixed Term) - Full time

Union / Non : This is a unionized position

Bargaining Unit / Local : USW Local 2020 North Bay Operations

Primary Location : North Bay, ON

Rate Classification / Pay Range : A4-A1 $35.63 - $42.05 per hour

Number of Available Positions : One (1) Temporary Full-Time Position

We are looking for a Daytime Dispatcher to support our Workload Planning office!

At Enbridge, our Dispatchers are responsible for responding to and executing work related to emergencies, schedule changes with field reps, and providing customer interaction. This position involves decision-making on handling emergency orders, crew planning, etc.

Our ideal candidate has strong attention to detail and excellent communication skills.

Responsibilities :

• Ensure work assignments optimize productive time of company resources, including calling customers for commitments and re-commitments.
• Monitor data communications and respond to requests from field personnel such as Field Reps and Supervisors.
• Respond to local emergency situations based on documented procedures, including calling for emergency locates, arranging overtime, and notifying customers.
• Provide updates to management on emergency situations and workload statuses.
• Collaborate with planners and clerks to ensure timely completion of work.
• Perform other departmental duties as required.

Qualifications :

• Minimum secondary school education; post-secondary education or Emergency Telecommunications certificate preferred.
• Experience in dispatching or field operations preferred.
• Knowledge of workload planning computer applications preferred.
• Proficiency in Microsoft Word and Excel; CIS GIS experience preferred.
• Strong written and verbal communication skills required.

Note : This role provides workload coverage for 9 months.

Enbridge is committed to equal opportunity employment and diversity. We welcome applications from all qualified individuals and provide accessible formats and communication supports upon request.

Application Process :

Applications are accepted via our online recruiting system only. Only selected candidates will be contacted for interviews. Final candidates may undergo security screening, including a criminal records check.

Learn more about us at our website.

Key Skills : Typing, Data Entry, Customer Service, AS400, Transportation Management Systems, Computer Skills, Paratransit, Microsoft Outlook, Computer Literacy, Dispatching, Logistics, Phone Etiquette

Employment Type : Full-Time

Experience : Years (specific experience not specified)

Vacancy : 1

Hourly Salary : $35 - $42