Temporary Dispatcher

Heidelberg Materials North America; Winnipeg; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading construction materials provider is seeking a qualified Dispatcher for its operations in Winnipeg. The Dispatcher will manage trucking dispatch, interact with customers, and ensure efficient product distribution. The position requires at least 3 years of customer service experience, strong communication skills, and knowledge of the Winnipeg area. A competitive salary ranging from $28.00 to $32.00 per hour, plus overtime, is offered. This role operates in an office setting northeast of Winnipeg.

Benefits

Competitive salary with overtime

Qualifications

• Minimum of 3 years of demonstrated customer service experience.
• Experience in the aggregates or construction materials sector is beneficial.
• Advanced communication skills are required.

Responsibilities

• Monitor and control dispatch and movement of hired haulers.
• Schedule deliveries to ensure customer satisfaction and transport efficiencies.
• Prioritize customers to provide superior service.

Skills

Customer service experience

Communication skills

Computer skills

Knowledge of Winnipeg area

Education

Post-Secondary education (certification, diploma, or degree)

Job description

Heidelberg Materials provides the materials to build our future. Our future is sustainable. Our future is digital. And it goes beyond cement, aggregates, and ready‑mixed concrete. Heidelberg Materials North America, previously known as Lehigh Hanson, operates more than 450 locations with approximately 9,000 employees in the U.S. and Canada.

Heidelberg Materials is looking for a qualified Dispatcher for our Winnipeg, MB operations. Reporting to the Transportation Supervisor, this position will focus on efficient and effective trucking dispatch, front‑line interface with our customers and contracted haulers as well as scaling operations. This is a 12‑month temporary position.

What you’ll get to do:

• Monitor and control dispatch and movement of our hired haulers
• Responsible for the efficient distribution of aggregates product to ensure maximum efficiencies and customer service
• Prioritize customers to provide superior service
• Receive customer orders and schedule deliveries to ensure customer satisfaction and transportation efficiencies
• Schedule trucks as required to meet customer orders while maintaining an efficient operation

Essential Experience And Skills

• Post‑Secondary education preferred: certification, diploma or degree.
• Minimum of 3 years of demonstrated customer service experience.
• Aggregates, Ready mix and/or construction building materials sector experience would be beneficial.
• Knowledge of the Winnipeg & surrounding areas
• Advanced communication skills and the ability to manage multiple tasks.
• Strong computer skills.
• A strong team‑oriented personality who gets along well with people.

What We Have To Offer

• Competitive base salary $28.00 – $32.00 per hour plus overtime.

Work Environment

• This role operates in an office setting. Located at our Pine Ridge offices, 12 km NE of the city of Winnipeg in the RM of Springfield.
• Our pre‑employment process includes reference checks, a medical, and a criminal record check. A driver’s abstract check may be required.

Req ID JR10011607