Temporary Bilingual Account Manager

Imperial PFS Canada; Toronto; On-site; CAD 59,000 - 79,000; Full time

Benefits offered by this job

Competitive salary

Bonus structure

Benefits plan

Professional team environment

Job summary

Imperial PFS Canada is seeking an Account Manager to grow business in their territory by developing relationships with Insurance Brokers. The role demands superior communication, negotiation skills and meticulous attention to financing documentation.

You will collaborate across teams to provide legendary service to Brokers, with a competitive salary, bonus, benefits, and a lively professional environment. Office: Toronto, ON.

Qualifications

• Preferably 3+ years of insurance experience.
• Strong MS Office skills (Excel, Word).
• Ability to manage multiple priorities with accuracy and detail.
• Advanced problem-solving to resolve broker issues.
• Excellent analytical skills for broker data.
• Strong negotiation and time management.

Responsibilities

• Responsible for quoting, renewal and new business follow ups.
• Liaise with regional Director of Sales or VP of Sales.
• Ensure all aspects of customer relationships receive ongoing attention to grow and elevate the Broker experience.
• Assist in the effective operations for the processing of customer finance arrangements.
• Train brokers in the systems and use of financing.
• Handle escalations and complex Brokers
• Occasional travel within the territory will be required.

Skills

Insurance experience

Communication skills

Negotiation skills

Time management

Analytical skills

Customer service

Problem-solving

Multitasking

Tools

Microsoft Office Suite

Job description

Imperial PFS Canada is a leading company in the insurance premium financing space .

Known for our customizable payment solutions and tech-forward approach, Imperial PFS Canada employs over 50 associates, and growing! With offices in Vancouver, BC and Toronto, ON, as well as representation in Alberta and Quebec, Imperial PFS Canada continues to expand and is looking for talented individuals to join our workforce.

Our parent company, Imperial PFS , is a respected leader in the premium financing industry in the United States, with more than 500 Associates and 30 locations. They bring the strength of an international company reinforced by local relationships and service.

If you want to work for one of Canada’s leading premium financing company’s, and have a willingness to learn and grow, then look no further. We’re looking forward to having you join our team!

JOB SUMMARY:
The Account Manager is responsible for the development and growth of business in their territory through the development of relationships with Insurance Brokers. Account Managers are key in building strong customer relationships and are responsible for successfully managing and growing those relationships. The Account Manager must possess strong customer service skills, superior communication and negotiation skills and strong attention to detail to ensure accurate financing documentation. This role collaborates frequently across teams to ensure that we are providing legendary service to our Brokers.

We provide a competitive salary, bonus structure, benefits plan and a fun and professional team focused working environment and are looking for a dynamic and energetic individual to join the team.

KEY RESPONSIBILITIES:

• Responsible for quoting, renewal and new business follow ups.
• Liaise with regional Director of Sales or VP of Sales.
• Ensure all aspects of customer relationships receive ongoing attention to grow and elevate the Broker experience.
• Assist in the effective operations for the processing of customer finance arrangements.
• Train brokers in the systems and use of financing.
• Handle escalations and complex Brokers
• Occasional travel within the territory will be required.

PREFERRED SKILLS:

• Preferably 3+ years of insurance experience.
• Good understanding of Microsoft Office Suite (Excel, Word etc.).
• Ability to manage multiple priorities within tight timeframes while maintaining ongoing accuracy and attention to detail.
• Advanced problem-solving skills to help resolve broker complaints or needs.
• Exceptional analytical skills for analyzing broker data.
• Advanced motivational and negotiation skills.
• Strong time management & organization skills are essential.
• Ability to quickly learn new systems and procedures.
• Exceptional customer service and contact management skills.
• Excellent verbal, written and communication skills.
• Positive attitude, highly motivated, ability to work independently in a team environment.
• Outgoing, confident personality, comfortable in dealing with clients and other employees.
• Written and verbal fluency in English and Québécois French is a must.

Office: Located In Toronto

This is a temporary Contract position approximately 6 months. The target salary for this role is $59,000 - $79,000.