Temporary Account Manager

Firewood Marketing, Inc.; Canada; Hybrid; CAD 55,000 - 76,000; Full time

Job summary

Monks is seeking an Account Manager to lead a dedicated automotive vertical, reporting to the Sr GAD. You will be the strategic glue between clients and our internal teams, moving beyond project management to improve how we work and drive client satisfaction, profitability, and quality.

In a fast-paced environment, you will translate client goals into actionable briefs, oversee budgeting and profitability, and collaborate cross-functionally with strategy, creative, production, and external

Qualifications

• 3-5 years of agency experience in facilitating digital creative and/or production.
• Experience collaborating with cross-functional teams in fast-paced settings.
• Detail-oriented with ability to manage multiple projects.
• Solutions-oriented with curiosity to learn about automotive industry.
• Strong written and verbal English communication.

Responsibilities

• Be the primary day-to-day client contact, managing expectations and feedback.
• Oversee account profitability, scope, SOW creation, and financial tracking with delivery teams.
• Translate client objectives into clear creative briefs and ensure alignment with brand strategy.
• Act as trusted advisor, identify new business opportunities within existing accounts.
• Partner with internal strategy, creative, production, and external agencies to drive alignment.
• Explore AI tools and modern workflows to elevate output and client communication.

Skills

Client leadership

Cross-functional collaboration

English proficiency

Problem solving

Adaptability

Tools

WorkFront

JIRA

Monday.com

Asana

Adobe Creative Cloud

Job description

Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website ( monks.com/careers ).

The Role

As an Account Manager, you are the driver for a dedicated automotive vertical. Reporting to the Sr GAD, you are the strategic glue between our clients and our internal teams of "makers." You aren’t here to just manage projects; you are here to improve how we work. We need a leader who can walk into a fast-paced environment, refine gaps as they arise, and build the solutions that make our engine run smoother- directly impacting our quality, profitability, and client satisfaction.

The Day-to-Day

• Client Leadership: Serve as the primary day-to-day contact for clients, managing expectations, capturing feedback, and ensuring seamless communication.
• Account Health & Finance: Oversee account profitability, scope management, SOW creation, and financial tracking in partnership with delivery teams.
• Briefing & Strategic Alignment: Translate client business objectives into clear creative briefs and ensure final deliverables align with overall brand strategy.

Strategic Diplomacy: Act as a trusted advisor to clients, navigating complex relationships and distilling high-level business goals into actionable plans.Organic Account Growth: Proactively identify new business opportunities within existing accounts to expand agency impact and revenue.Creative Partnership: Champion the creative vision, presenting work alongside Creative during key client reviews.Cross-Functional Collaboration: Partner closely with internal strategy, creative, and production teams- as well as external agency partners- to drive alignment.AI & Innovation: Explore AI tools and modern workflows to elevate strategic output and client communication.Culture & Well-being: Foster a collaborative environment that prioritizes team well-being while driving standards of excellence.

What You Bring

• 3-5 years of experience in facilitating digital creative and/or production in an agency setting
• Experience working with cross-functional teams to deliver work in a fast-paced environment
• Experience managing multiple projects at once with a high attention to detail
• A solutions-oriented approach with inherent curiosity
• Ability to operate in a nimble and constantly evolving team environment
• An eagerness to learn and is comfortable asking questions to enhance their knowledge of the automotive industry
• Foundational understanding of client financials and budget management
• Skilled communicator with strong written and verbal communication skills in English, including both professional and casual style of communication
• Experience with and comfortable working within project management tools (WorkFront, JIRA, Monday.com, Asana, etc.)
• Experience with Adobe Creative Cloud preferred

At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.

Monks is committed to ensuring equal access and participation for people with disabilities. We are committed to treating people with disabilities in a way that allows them to maintain their dignity and independence. We believe in integration, and we are committed to meeting the needs of people with disabilities in a timely manner. We will do so by removing and preventing barriers to accessibility and by meeting our accessibility requirements under local accessibility laws.

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What We Offer

Monks has provided an hourly rate that represents its good faith estimate of what Monks may pay for the position at the time of posting. Monks may ultimately pay more or less than the posted compensation range. The rate offered to the selected candidate will be determined based on job-related factors, but not based on a candidate’s sex or any other protected status.

Hourly Rate$40-$55 CAD

About Monks

Monks is the global, digital-first, data-driven, unitary operating brand of S4 Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global Marketing and Technology Services to redefine how brands interact with the world. Through Monks.Flow, its flagship AI ecosystem for marketing orchestration, Monks transforms marketing into a growth engine, collapsing timelines and connecting brands to culture in real time. By deploying bespoke intelligent agents across disciplines and delivering culturally relevant, high-impact creative and digital solutions, Monks solves key critical business challenges across the entire brand enterprise to help brands sustain long-term impact.

Monks was named a Contender in The Forrester Wave™: Global Marketing Services, ranks among Cannes Lions' Top 10 Creative Companies (2022-25) and remains the only partner featured in AdExchanger’s Programmatic Power Players list every year (2020-24). Named Adweek’s first AI Agency of the Year (2023) and The One Show’s inaugural AI Pioneer Organization, Monks was also awarded Business Intelligence Group’s 2025 Excellence in Artificial Intelligence Award in both the Organizational and AI Product categories. As a trusted partner to cutting-edge innovators in tech, Monks earned titles such as Optimizely Experimentation Partner of the Year (2025), runner-up for the Adobe Firefly Partner Award (2024), and Workato’s AI Visionary Customer Impact Award (2024). Additionally, Monks achieved a record-breaking number of FWAs and continues to hold the most of any partner.

We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.

Monks does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

Thank you!

We have received your application. We will be in touch via email.