Teller- Ontario

Banc of California; Ontario; On-site; CAD 42,000 - 55,000; Full time

Job summary

A leading bank in Canada is seeking a Teller for its Ontario branch. The role involves providing exceptional customer service through various banking products and ensuring accurate transaction processing while interacting positively with clients. Ideal candidates should have a high school diploma and retail banking experience, alongside strong communication and math skills.

Benefits

401k plan with company match

Comprehensive insurance options including medical, dental, and vision

Paid vacation days and holidays

Tuition reimbursement and career development programs

Qualifications

• 3+ years of retail banking experience in financial services.
• Intermediate math skills for calculations.
• Excellent knowledge of bank products and services.

Responsibilities

• Provide retail banking products and services to customers.
• Assist with customer inquiries and transactions.
• Cross-sell bank products and services.

Skills

Customer service

Cash handling

Communication

Problem solving

Education

High School Diploma or equivalent

Job description

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Join to apply for the Teller- Ontario role at Banc of California

BANC OF CALIFORNIA AND YOUR CAREER

Banc of California, Inc. (NYSE : BANC) is a bank holding company headquartered in Los Angeles with one wholly-owned banking subsidiary, Banc of California (the “bank”). Banc of California is one of the nation’s premier relationship-based business banks focused on providing banking and treasury management services to small, middle-market, and venture-backed businesses. Banc of California offers a broad range of loan and deposit products and services, with full-service branches throughout California and Denver, Colorado, as well as full-stack payment processing solutions through its subsidiary, Deepstack Technologies. The bank is committed to its local communities by supporting organizations that provide financial literacy and job training, small business support, affordable housing, and more.

BANC OF CALIFORNIA AND YOUR CAREER

Banc of California, Inc. (NYSE : BANC) is a bank holding company headquartered in Los Angeles with one wholly-owned banking subsidiary, Banc of California (the “bank”). Banc of California is one of the nation’s premier relationship-based business banks focused on providing banking and treasury management services to small, middle-market, and venture-backed businesses. Banc of California offers a broad range of loan and deposit products and services, with full-service branches throughout California and Denver, Colorado, as well as full-stack payment processing solutions through its subsidiary, Deepstack Technologies. The bank is committed to its local communities by supporting organizations that provide financial literacy and job training, small business support, affordable housing, and more.

At Banc of California, our success is driven by our people, and we take pride in fostering an environment where everyone can reach their full potential. We embrace a culture of empowerment, progressive thinking, and entrepreneurial spirit, ensuring our team members have an opportunity to make an impact and play an important role in the future of Banc of California. Our core values – Entrepreneurialism, Operational Excellence, and Superior Analytics – empower us in creating a dynamic and inclusive workplace. We are committed to supporting your growth and well-being with comprehensive benefits, career development programs, a variety of employee resource groups, and more. TOGETHER WE WIN

THE OPPORTUNITY

Responsible for acting as the customers first point of contact with the bank by providing retail banking products and services in addition to performing a variety of tasks associated with customer requests and verifying the completeness of retail banking transactions. Performs all duties in accordance with the Company’s policies and procedures, all U.S. state and federal laws and regulations, wherein the Company operates.

How You’ll Make a Difference

• Assists customer inquiries and requests regarding current accounts.
• Responsible for the overall branch customer experience assisting clients by making deposits and withdrawals, cashing checks, performing transfers, issuing bank checks, performing cash advances, processing loan advances and loan payments, cashing savings bonds and any other customer transaction as needed.
• Processes all types of new account transactions; cross-sells the Bank’s products and services; strives to meet or exceed branch goals.
• Responsible for responding to customer inquiries, resolving issues, and recognizing cross sales opportunities. Educate customers on alternative channels that provide service.
• Performs daily check scanning, vault settlement, ATM settlement, night drop deposits, and assists with opening / closing branch procedures as necessary.
• Multitask among multifaceted job roles to address all service or transaction needs, including cash transactions and opening basic accounts.
• Researches and resolves cash differences.
• Coordinates with Branch Manager regarding responses for independent third party and regulatory audits of the department; ensures deficiencies identified from such audits are corrected.
• Maintains a comprehensive knowledge of all Bank products and services. 10.
• Treats people with respect; keeps commitments; inspires the trust of others; works ethically and with integrity; upholds organizational values; accepts responsibility for own actions.
• Follows policies and procedures; completes tasks correctly and on time; supports the company’s goals and values.
• Demonstrates knowledge of and adherence to EEO policy; shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes working environment free of harassment of any type; builds a diverse workforce and supports affirmative action.
• Performs the position safely, without endangering the health or safety to themselves or others and will be expected to report potentially unsafe conditions. The employee shall comply with occupational safety and health standards and all rules, regulations and orders issued pursuant to the OSHA Act of 1970, which are applicable to one’s own actions and conduct.
• Performs other duties and projects as assigned.

What You’ll Bring

• High School Diploma or equivalent required. Work related experience should consist of an in-depth background in Bank Secrecy Act compliance and general banking skills.
• 3+ years of retail banking experience in a financial services industry.
• Intermediate math skills; calculate interest and percentages; balance accounts; add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals; locate routine mathematical errors; compute rate, ratio and percent, including the drafting and interpretation of bar graphs.
• Excellent knowledge of bank deposits, lending products, credit products, and services to open accounts.
• Relationship building, collaboration and teamwork.
• Intermediate experience, knowledge and training in all operational activities and terminology.
• Exceptional oral, written and interpersonal communication skills.
• Must exhibit a very professional and helpful attitude along with the ability to interact positively with customers and co-workers.
• Demonstrate ability to identify customer needs and implement an effective solution in a rapidly changing environment.
• Ability to work accurately with close attention to detail.
• Ability to maintain confidentiality of sensitive information.
• Ability to remain flexible in order to adapt to changes in the work environment.
• Ability to work with general supervision while performing duties.
• Ability to communicate with individuals utilizing a telephone; requires ability to hear and speak effectively on the telephone.

How We’ll Support You

• Financial Security : You will be eligible to participate in the company’s 401k plan which includes a company match and immediate vesting.
• Health & Well-Being : We offer comprehensive insurance options including medical, dental, vision, AD&D, supplemental life, long-term disability, pre-tax Health Savings Account with employer contributions, and pre-tax Flexible Spending Account (FSA).
• Building & Supporting Your Family : Banc of California partners with providers that offer adoption, surrogacy, and fertility assistance as well as paid parental leave and family support solutions including care options for your family.
• Paid Time Away : Eligible team members receive paid vacation days, holidays, and volunteer time off.
• Career Growth Opportunities : To support career growth of our team members, we offer tuition reimbursement, an annual mentorship program, leadership development resources, access to LinkedIn Learning, and more.

SALARY RANGE

The base salary ultimately offered is determined through a review of education, industry experience, training, knowledge, skills, abilities of the applicant in alignment with market data and other factors.

Banc of California is an equal opportunity employer committed to creating a diverse workforce. All qualified applicants will receive consideration for employment without regard to age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), denial of Family and Medical Care Leave, disability (mental and physical) including HIV and AIDS, marital status, medical condition (cancer and genetic characteristics), genetic information, military and veteran status, national origin (including language use restrictions), race, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, gender expression, and sexual orientation. If you require reasonable accommodation as part of the application process, please contact Talent Acquisition.

Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Full-time

Job function

Job function

Finance and Sales

Banking

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