Teller

Associated Bank - Corp; Courtenay; On-site; CAD 30,000 - 60,000; Full time

Job summary

An established industry player is seeking motivated individuals to join their team in providing exceptional customer service. This role involves processing banking transactions, identifying customer needs, and promoting financial solutions. With a commitment to inclusivity and professional development, this company offers a supportive environment for growth. Employees enjoy a range of benefits including retirement plans, paid time off for volunteering, and opportunities for personal banking and investment benefits. If you are passionate about helping others and thrive in a dynamic setting, this position could be the perfect fit for you.

Benefits

Retirement plans including 401(k) and Pension

Paid time off for community volunteering

Diversity-focused Colleague Resource Groups

Professional development opportunities

Well-being programs

Parental leave

Employee stock purchase plan

Military benefits

Qualifications

• High School diploma or equivalent education and experience.
• Less than 2 years of customer service and computer experience.

Responsibilities

• Perform customer banking transactions and resolve issues.
• Support sales by referring customers to financial solutions.
• Promote products and services to enhance customer satisfaction.

Skills

Customer Service

Transaction Processing

Sales Support

Education

High School Diploma

Job description

Join Our Team at Associated Bank

At Associated Bank, we strive to create an inclusive culture where diverse perspectives are valued and recognized as critical to our success. If you thrive in an environment that encourages growth and development, then Associated Bank may be the right place for you.

Note: Associated Bank requires you to represent yourself and your experiences honestly during the recruitment process.

Position Overview

Provide our customers with fast, friendly service by adhering to common courtesies and delivering our brand promise. Process transactions accurately and efficiently, support sales by identifying customer needs, promoting offers, and referring customers for additional financial solutions. Support channel capabilities and demonstrate their benefits to customers. Flexibility to work at multiple branch locations may be required to meet customer and branch needs.

Key Responsibilities

1. Perform customer banking transactions, identify and address customer needs, and resolve issues.
2. Support sales efforts by referring customers to suitable financial solutions.
3. Promote products, services, and new opportunities to customers.
4. Answer customer questions to ensure satisfaction and safety.
5. Service vault, night drop, and ATM machines as assigned.

Qualifications

Education: High School diploma or equivalent, or combined education and experience.

Experience: Less than 2 years of demonstrated customer service skills and computer experience.

Benefits

• Retirement plans including 401(k) and Pension.
• Paid time off for community volunteering.
• Participation in diversity-focused Colleague Resource Groups.
• Competitive salaries with professional development opportunities.
• Additional benefits such as well-being programs, parental leave, employee stock purchase plan, military benefits, and more.
• Personal banking, loan, investment, and insurance benefits.

Our Commitment

We serve over 120 communities across Wisconsin, Illinois, and Minnesota. Join us and see why colleagues vote us a top place to work. Connect with us on Facebook, LinkedIn, and X.

Equal Opportunity & Compliance

Associated Bank is an equal opportunity employer committed to diversity. We support a respectful work environment and consider all qualified applicants regardless of race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability, veteran status, or other factors. We comply with all applicable laws and policies, including the Bank Secrecy Act and E-Verify. For accommodations during the application process, contact [e-mail].

We participate in the E-Verify program and are committed to pay transparency. The listed pay range is an estimate and may vary based on location, skills, experience, and qualifications.

Pay Range: $17.00 - $21.52 per hour