TeleSales Agent-TD

TD; Vancouver; On-site; CAD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a motivated TeleSales Agent to join a dynamic sales team. This role is pivotal in reaching out to prospective clients, promoting services, and closing sales over the phone. Ideal candidates will possess excellent communication skills and a strong sales mindset, with a passion for delivering exceptional customer service. You will play a crucial role in generating leads, maintaining client relationships, and driving business success. If you thrive in a fast-paced environment and are goal-oriented, this opportunity could be the perfect fit for you.

Benefits

Competitive Salary

Commission Structure

Health Insurance

Paid Time Off

Ongoing Training

Career Growth Opportunities

Collaborative Work Environment

Qualifications

• Experience in tele-sales or customer service, preferably in financial services.
• Strong verbal communication and interpersonal skills.

Responsibilities

• Make outbound sales calls and generate leads through cold calling.
• Build rapport with clients and close sales effectively.
• Maintain customer information in the CRM system.

Skills

Communication Skills

Sales Mindset

Customer Service

Active Listening

Problem-Solving

Negotiation Skills

Cold Calling

Education

High School Diploma

Degree in Business or Marketing

Tools

CRM Systems

Job description

Job Overview:
Alexis Fiscal Advisory is seeking a motivated and dynamic TeleSales Agent to join our sales team. In this role, you will be responsible for reaching out to prospective clients, promoting our services, and closing sales over the phone. As a key part of our growth strategy, you will be instrumental in generating leads, maintaining client relationships, and helping to drive business success. The ideal candidate will have excellent communication skills, a strong sales mindset, and a passion for delivering exceptional customer service.

Key Responsibilities:

1. Outbound Sales Calls: Make outbound calls to potential clients, introducing them to Alexis Fiscal Advisory's services and offerings.
2. Lead Generation: Generate leads through cold calling, follow-up calls, and referrals, qualifying prospects for the sales team.
3. Client Engagement: Build rapport with clients over the phone, addressing inquiries and identifying their needs to present suitable solutions.
4. Sales Presentations: Effectively present services, value propositions, and product benefits to prospective clients in a clear and persuasive manner.
5. Closing Sales: Work to meet or exceed individual sales targets by closing deals and converting prospects into loyal clients.
6. Customer Relationship Management: Maintain and update customer information in the CRM system, ensuring accurate and up-to-date client profiles.
7. Follow-Up Calls: Perform follow-up calls with potential and existing clients to close sales, resolve issues, and maintain ongoing relationships.
8. Product Knowledge: Stay informed about the company’s services, products, and industry trends to effectively communicate features and benefits to prospects.
9. Team Collaboration: Collaborate with the sales and marketing teams to develop strategies for improving sales efforts and achieving targets.
10. Reporting: Track and report sales activities, leads, and progress towards meeting individual goals and KPIs (Key Performance Indicators).

Qualifications:

1. High school diploma or equivalent; a degree in business, marketing, or a related field is a plus.
2. Previous experience in tele-sales, outbound calling, or customer service (preferably in financial or advisory services).
3. Strong verbal communication and interpersonal skills with the ability to engage clients and build relationships over the phone.
4. Goal-oriented with the ability to meet and exceed sales targets.
5. Excellent active listening skills to understand client needs and provide tailored solutions.
6. Strong problem-solving and negotiation skills.
7. Comfortable with cold calling and handling rejections.
8. Proficient in using CRM systems and other sales tools to track customer interactions and sales progress.
9. High level of motivation and self-discipline to work independently and as part of a team.
10. Ability to work in a fast-paced environment while maintaining professionalism and enthusiasm.

Preferred Skills:

1. Experience in the financial services, insurance, or advisory industry is a plus.
2. Familiarity with sales techniques such as consultative selling, objection handling, and closing strategies.
3. Bilingual or multilingual skills are a plus.

What We Offer:

1. Competitive salary plus commission structure for performance-based earnings.
2. Comprehensive benefits package, including health insurance and paid time off.
3. Ongoing training and development opportunities.
4. A supportive, collaborative, and dynamic work environment.
5. Opportunities for career growth and advancement within the company.