Telephone Operator

Winnipeg Regional Health Authority; Winnipeg; On-site; CAD 40,000 - 50,000; Part time

Job summary

The Winnipeg Regional Health Authority is seeking a part-time receptionist with healthcare experience. This role includes managing communications and performing administrative tasks within a supportive environment, promoting equitable healthcare services in the Winnipeg region. Applicants should be skilled typists with excellent communication abilities.

Qualifications

• Minimum one year of experience as a telephone operator or receptionist, preferably in healthcare.
• Experience in ATD application and Windows environment preferred.

Responsibilities

• Perform receptionist duties and manage telephone communications.
• Prioritize workload and maintain effective decision-making.

Skills

Accurate typing

Communication skills

Interpersonal skills

Decision-making ability

Education

Grade 12 education

Medical Terminology certificate

Job description

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Anticipated Start Date - End Date: 07/14/2025 - Indefinite

Reason for Term: Other Leave

FTE: 0.70

Anticipated Shift: Days

Work Arrangement: In Person

Daily Hours Worked: 5.50

Annual Base Hours: 2015

Grow your career in the Winnipeg Health Region! Our team provides a spectrum of health care services through an integrated network of sites, services and organizations. We’re united by a shared commitment to excellent and equitable health care.

Position Overview

Experience

• At least one-year previous experience as a telephone operator or one-year receptionist experience essential, preferably in a health care setting.
• Experience in the use of an ATD application preferred.
• Experience in windows environment essential.

Education (Degree/Diploma/Certificate)

• Grade 12 education.
• Medical Terminology certificate preferred.

Certification/Licensure/Registration

Not Applicable

Qualifications and Skills

• Accurate typing40 words per minute.
• Excellent command of the English language both verbal and written.
• Demonstrates effective communication and interpersonal skills.
• Ability to prioritize workload, work independently and made effective decisions.

Physical Requirements

Not Applicable

This term position may end earlier as outlined in your collective agreement.

This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment.

Please note that an employee is not permitted to hold two or more positions across the WRHA legal entity that combine to equal more than 1.0 EFT. The WRHA legal entity includes Churchill Health Centre, Deer Lodge Centre, Golden West Centennial Lodge, Grace Hospital, Middlechurch Home of Winnipeg, Pan Am Clinic, River Park Gardens, Victoria General Hospital, WRHA corporate programs, and WRHA community health services.

Interviewed candidates may be called upon to participate in a skills assessment.

Any application received after the closing time will not be included in the competition.

Wewelcome applications from people with disabilities. Accommodationsare available upon request during the assessment and selection process.