Telecommunications Billing Administrator to support business users in procuring and managing mo[...]

S.i. Systems; Vancouver; Remote; CAD 60,000 - 80,000; Full time

Job summary

A leading company is seeking a Telecommunications Billing Administrator to support business users in managing mobile communication services. The role involves coordinating between vendors and accounts payable, providing user support, and optimizing billing processes. Ideal candidates will have experience in telecom services and familiarity with TEM tools.

Qualifications

• 2+ years of experience managing telecommunication and mobility services.
• Familiarity with Telecom Expense Management (TEM) tools like Tangoe.
• Experience supporting billing and services for multi-carrier clients.

Responsibilities

• Supporting business users with telecom and mobility, including contracting coordination.
• Providing white glove user support for executive leadership traveling internationally.
• Managing wireline and wireless billing through contracted services.

Skills

Telecommunication and mobility services management

Telecom Expense Management (TEM) tools

Billing support for multi-carrier clients

Vendor coordination

MS Office proficiency

Job description

Our client is looking for a Telecommunications Billing Administrator to support business users in procuring and managing mobile communication services in an enterprise environment.

Location: Remote

Must Have:

• 2+ years of experience managing telecommunication and mobility services
• Familiarity with Telecom Expense Management (TEM) tools and platforms (e.g., Tangoe)
• Experience supporting billing and services for multi-carrier clients
• Experience coordinating between vendors, accounts payable, and business users to resolve issues
• Proficient in MS Office skills

Nice to Have:

• Experience supporting employee pricing programs

Responsibilities:

• Supporting business users with telecom and mobility, including contracting coordination, account consolidation, and billing optimization
• Providing white glove user support for executive leadership traveling internationally
• Managing wireline and wireless billing through contracted services or portals, working with vendor teams, Accounts Payable, and business users to resolve issues
• Making contract plan changes to resolve issues or optimize billing
• Performing monthly optimizations and savings reporting
• Managing mobility and telecom vendor relations, including engagement, QBRs, contracts, or AP escalations