Tele - Sales Representative - Remote Canada

Turning Point Brands, Inc.; Canada; A distancia; CAD 42.000 - 65.000; Jornada completa

Descripción de la vacante

Turning Point Brands Canada is seeking a results-driven Tele Sales Representative to manage existing customer relationships and drive new business from a remote Canada base. The role focuses on reorders, account growth, and product penetration within the assigned portfolio.

You will build strong relationships, upsell, educate customers on features, and execute promotions while maintaining high levels of service.

Formación

• 3–5 years of sales experience in inside sales, account management or B2B sales.
• Strong time management and prioritization abilities.
• Excellent communication and relationship-building skills.
• Experience with CRM systems and sales tools.
• Fluent English; French is an asset.

Responsabilidades

• Account Management & Relationship Building: maintain regular contact with existing customers to drive repeat business and long-term growth.
• Order & Replenishment Management: proactively manage reorders to optimize inventory and minimize stockouts.
• New Lead & Customer Acquisition: prospect and convert new accounts within the category.
• Upselling & Product Education: educate customers on features, benefits, and trends to expand basket size.
• Selling Promotions & Programs: execute promotions to drive velocity and engagement.
• Customer Service & Issue Resolution: resolve order, pricing, and service issues quickly to protect relationships.

Conocimientos

Inside sales

Account management

CRM proficiency

Time management

Communication

Relationship building

Sales targets

B2B sales

English fluency

Herramientas

CRM software

Descripción del empleo

Tele Sales Representative

Location: Remote Canada
Reports to: Sales Manager
Compensation: Competitive base salary + bonus structure

Position Overview

We are seeking a results-driven Tele Sales Representative to manage existing customer relationships while actively driving new business growth. This role is ideal for a highly organized sales professional who thrives on building long-term partnerships, managing reorders, and expanding product penetration within accounts.

Key Responsibilities

• Account Management & Relationship Building
  Maintain regular contact with existing customers to drive repeat business, strengthen loyalty, and support long‑term account growth.
• Order & Replenishment Management
  Proactively manage customer reorders to ensure optimal inventory levels and minimize out-of-stock situations.
  Support in new product listings with partner accounts.
• New Lead & Customer Acquisition
  Prospect and convert new accounts by targeting retailers already active within the category.
• Upselling & Product Education
  Educate customers on product features, benefits, and category trends to expand basket size and increase SKU penetration.
• Selling Promotions & Programs
  Execute promotional offers and sales programs to drive increased velocity, volume, and customer engagement.
• Customer Service & Issue Resolution
  Resolve order, pricing, and service-related issues quickly and professionally to protect relationships and retention.

Ideal Candidate Profile

• 3–5 years of sales experience, preferably in inside sales, account management, or B2B sales
• Proven ability to manage multiple accounts and priorities in a fast‑paced environment
• Highly organized with strong time management and follow‑up skills
• Results‑driven mindset with a track record of meeting or exceeding sales targets
• Strong communication and relationship‑building skills
• Comfortable using CRM systems and sales tools
• Proficiency in English is a must and French considered an asset.

Why Join Turning Point Brands

Turning Point Brands Canada is a high‑growth consumer products business operating at the intersection of brand building, distribution, eCommerce, and regulated markets. Backed by experienced leadership, we develop and grow a diverse portfolio of category‑leading products, with a strong focus on cannabis accessories and adjacent consumer segments. Our work spans go‑to‑market strategy, national distribution, pricing, and digital commerce—always with an operator mindset and a long‑term view.

Working at TPB Canada offers a unique balance between stability and freedom. The organization is run with a builder mentality: ideas are encouraged, ownership is real, and people are trusted to take initiatives from concept through execution. Leadership is hands‑on, direct, and intentionally low on politics. Autonomy is real, accountability is clear, and mistakes are treated as part of the process. Issues are addressed quickly, lessons are learned, and the team moves forward. For people who like moving quickly, improving how things work, and building something meaningful within a respectful, high‑performance environment, TPB Canada offers the opportunity to do real work and grow fast.