Technology Operations Coordinator

Tribute Technology; Kingston; On-site; CAD 60,000 - 80,000; Full time

Job summary

A technology solutions company in Kingston seeks a Project Coordinator to support engineering initiatives and maintain project documentation. The ideal candidate will have 3-5 years of experience in project coordination and familiarity with tools like Jira and Confluence. This role offers a competitive salary and a collaborative work environment.

Benefits

Competitive salary

Comprehensive benefits package

Outstanding collaborative work environment

Qualifications

• Experience with agile processes or supporting product/engineering teams.
• Comfort coordinating across multiple time zones and international teams.

Responsibilities

• Support large and small initiatives from kickoff through delivery.
• Document and track work in Confluence and Jira.
• Coordinate recurring org-wide events like Tech Town Halls.
• Ensure documentation and presentations are accurate and professional.

Skills

Project management

Coordination

Detail-oriented

Cross-functional collaboration

Education

3–5 years in administrative or project coordination role

Tools

Jira

Confluence

Microsoft Excel

PowerPoint

Job description

ABOUT TRIBUTE TECHNOLOGY:

At Tribute Technology, we make end-of-life celebrations memorable, meaningful, and effortless through thoughtful and innovative technology solutions. Our mission is to help communities around the world celebrate life and pay tribute to those we love. Our comprehensive platform brings together software and technology to provide a fully integrated experience for all users, whether that is a family, a funeral home, or an online publisher. We are the market leader in the US and Canada, with global expansion plans and a growing international team of more than 400 individuals in the US, Canada, Philippines, and Ukraine.

ABOUT YOU:

You're a highly organized, detail-obsessed coordinator who thrives on keeping complex projects and teams on track. You’re just as comfortable driving follow-ups as you are creating polished presentations or designing systems for improvement. You anticipate blockers before they become problems and love creating order.

You’ve likely supported fast-paced, high-performing technology or operations teams before—and you know how to maintain momentum without sacrificing quality.

WHAT YOU'LL DO:

• Project & Task Management
• Support large and small initiatives from kickoff through delivery
• Break work into clear, actionable deliverables with owners and deadlines
• Document and track work in Confluence and Jira, ensuring visibility and follow-through
• Proactively escalate blockers and ensure timely updates
• Strategic & Operational Project Support
• Project manage deliverables for the Staff Engineer, including Jira epics and stories
• Own data quality and hygiene for the Support Engineering Jira board, ensuring key stakeholders are complying with data entry requirements
• Team Coordination & Operational Cadence
• Coordinate recurring org-wide events like Tech Town Halls, Quarterly Planning, and functional reviews
• Maintain the master Technology operations calendar
• Coordinate prep for events such as Functional Reviews, Board meetings, and Town Halls
• Ensure timelines and responsibilities are clear, and materials are professional and accurate
• Quality, Accuracy & Detail
• Ensure documentation, presentations, and reports are complete, consistent, and accurate
• Create templates and checklists for repeatable processes and help drive way of working improvements
• Identify when work is stalled and take initiative to move it forward
• Clarify ambiguity, surface dependencies, and follow up through resolution
• Maintain a personal backlog of follow-ups, process improvements, and low-lift task
  
  
  

EDUCATION AND/OR EXPERIENCE:

• 3–5 years in an administrative, operational, or project coordination role—ideally supporting technology teams
• Experience working with cross-functional stakeholders and driving accountability across teams
  
  
  

TOOLS & APPLICATIONS:

• Experience supporting the execution of a product roadmap and strategy.
• PowerPoint
• Excel
• Microsoft Forms
• Jira
• Confluence
  
  
  

WOULD BE A PLUS:

• Familiarity with agile processes or experience supporting product/engineering teams
• Experience at a tech company, startup, or SaaS organization
• Comfort coordinating across multiple time zones and international teams
  
  
  

BENEFITS:

• Competitive salary
• Comprehensive benefits package (Retirement savings plan, health, vision, dental, PTO, Paid Holidays…)
• Outstanding collaborative work environment
  
  
  

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.