Technology Management - Level 3

United Software Group Inc; Montreal; On-site; CAD 85,000 - 105,000; Full time

Job summary

A leading IT services firm in Montreal is seeking a Technology Management - Level 3 professional. In this role, you will define project objectives, manage business requirements, and collaborate with IT and business teams. Candidates must have 7-10 years of experience in a technology business analyst role and strong analytical and SQL skills. This position offers an opportunity to work within a global team environment while managing sensitive compliance data.

Qualifications

• 7-10 years’ experience in a large banking organization as a technology business analyst.
• Proficient understanding of technology environments and teams.
• Ability to translate customer business needs into operational requirements.

Responsibilities

• Document business and functional requirements and workflows.
• Create documentation for data governance and lineage.
• Work with developers to define existing application infrastructure.

Skills

Strong analytical skills

Good database / SQL skills

Good communication and teamwork

Self-motivated

Experience in Agile scrum or Kanban

Proficient with MS Office applications

Tools

MS Office applications

Smarsh, Digital Reasoning, Veritas

Job description

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Client Relationship Manager at United Software Group Inc

Job Title : Technology Management - Level 3

Location : Montreal, QC

Interview : Video Interview

Description :

• The Information Controls technology team builds and executes complex surveillance models and scenarios that focus on monitoring and enforcing the firm's information barriers.
• A business analyst in this space partners with developers and drives forward the business agenda through solid requirements analysis and execution.
• The e-Communications Surveillance program within Information Controls Technology is currently transitioning from a legacy platform to a modern technology stack.
• An individual in this role will be required to collaborate with the vendor to gain an understanding of the new product and align existing workflows and scenarios with the updated surveillance framework.
• This encompasses knowledge of monitoring use cases for both audio and electronic communications.
• Proficiency in handling unstructured data, as well as experience with large-scale data analytics (including Regex, NLP, and AI filtering), would be highly advantageous.
• Furthermore, the candidate should have expertise in extracting data from SaaS platforms, manipulating it for on-premises reporting purposes, and working closely with Compliance to achieve targeted outcomes.
• The ideal candidate should have the skills listed below but in addition should be a self-driven, dedicated individual who can work well with both technical and non-technical audiences.
• In addition, the candidate should respond well to change and quickly pick new concepts, as well as devising new approaches for solving challenges in space.
• Technical and analytics skills combined with strong interpersonal skills are required.

Job Profile :

• The role will define the project’s objectives, scope, and oversee quality control throughout its life cycle, including refining business requirements and creating fully dressed user stories.
• The individual will need to be hands on with the data to help develop project solutions and identify issues / opportunities.
• The ideal candidate will be a self-motivated team player committed to delivering on time and able to work under minimum supervision.
• The candidate should expect to work in a global virtual team, sometimes across multiple time zones.

Specific responsibilities include :

• Document business and functional requirements, including workflow, business rules, and use cases.
• Understand and document data requirements for surveillance scenarios and other monitoring.
• Create documentation that outlines data lineage and a framework for data governance.
• Become a subject matter expert for compliance data.
• Work with the developers to define / document existing application infrastructure and architecture.
• Assist with QA / Testing to review / refine test plans and more detailed test cases.
• Work with the project team and business to identify and resolve issues that arise during projects or as part of day-to-day business operations.
• Proactively manage changes in project scope, identify potential risks, and devise contingency plans.
• Build, develop, and grow relationships with IT and business areas vital to the success of the project.
• Manage / monitor Data issues and perform impact assessment to identify critical processes.
• Perform root cause analysis, work with Business and IT partners to resolve data issues that result from control breaks.
• Understand the Agile framework (working in Scrum / Kanban / Scrum bum model); be able to work closely with development and QA in building, developing and executing requirements.

Qualifications skill set :

• 7-10 years’ experience in a large complex banking organization or major consulting organization acting in a technology business analyst role.
• Competent and proficient understanding of general technology environments (platforms, organizational structure and culture, teams involved in the successful completion of technology initiatives, etc.).
• Strong analytical skills are required, including a thorough understanding of how to interpret customer business needs and translating them into application and operational requirements.
• Good database / SQL skills, much of the work is focused on databases.
• Good communication, teamwork, and influencing skills; ability to communicate effectively with technology and key business representatives.
• Self-motivated and can work independently as well as in a team environment.
• Experienced in Agile scrum or Kanban lifecycles.
• Able to multitask across several projects.
• Proficient with MS Office applications : Excel, MS Project, Visio, Word, and PowerPoint.
• Technical background in integration, development, and / or infrastructure.
• Knowledge of Smarsh, Digital Reasoning, Veritas, Actimize or similar Communications Archiving and Supervision Tool would be preferable.
• Experience in the financial services field, with emphasis on banking / Compliance technology

Seniority level

Mid-Senior level

Employment type

Contract

Job function

Consulting

Industries

IT Services and IT Consulting

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