Technology Lifecycle Services Renewals Sales Specialist Intern – Entry Level Sales Program 2027

International Business Machines Corporation; Calgary; Presencial; CAD 25.000 - 34.000; Jornada completa

Descripción de la vacante

International Business Machines Corporation (IBM) seeks an actively enrolled student for a Technical Lifecycle Services Renewals Sales Specialist role in Calgary. You will identify renewal and upsell opportunities, engage clients across AI, data, cloud, and infrastructure, and support client success throughout the technology lifecycle.

You will develop foundational sales and account management skills, build relationships with both technical and business decision-makers, and contribute to

Formación

• Actively Enrolled as an undergraduate or graduate student.
• Degree field options include Business, IT, CS, Data Science or related.
• Strong interest in technology, sales and solving business challenges.
• Excellent written, verbal, presentation and interpersonal skills.
• Analytical thinking and problem solving; ability to relate with both technical and non-technical stakeholders.
• Customer-focused mindset and eagerness to help clients succeed.
• Curiosity, adaptability and willingness to learn new technologies.

Responsabilidades

• Identify and support net new business, renewal, cross-sell, and upsell opportunities.
• Research client priorities and technology environments to uncover growth opportunities.
• Develop and maintain opportunity pipelines and support forecasting activities.
• Assist in territory planning and account strategy development.
• Utilize digital engagement, calls, meetings, and social selling to build relationships and generate opportunities.
• Participate in discovery sessions to understand client goals and technology requirements.
• Build relationships with business and technical decision-makers; support presentations and reviews.

Conocimientos

Analytical thinking

Excellent communication

Relationship building

Customer-focused mindset

Curiosity and adaptability

Educación

Bachelor’s or Master’s degree field (Business Admin, Commerce, Marketing, Economics, IT, CS, Data Science, Math)

Herramientas

CRM systems

Excel

Power BI

Tableau

Descripción del empleo

Introduction

At IBM, technology creates value when it helps organizations solve meaningful business challenges. As a Technical Lifecycle Services Renewals Sales Specialist, you will create demand, build trusted client relationships, and connect customers with IBM solutions across AI, data, automation, cloud, and infrastructure. This role combines consultative selling, digital engagement, customer success, and ecosystem collaboration while helping you build a foundation for a career in technology sales and client leadership.

You will work with clients, business partners, and IBM teams to help organizations optimize and protect their technology environments. You will develop foundational expertise in technology sales, account management, customer success, business development, and consultative selling while supporting clients throughout their technology lifecycle.

Your role and responsibilities

• Identify and support net new business, renewal, cross-sell, and upsell opportunities within assigned accounts and territories.

• Research client business priorities, technology environments, and industry trends to uncover growth opportunities.

• Develop and maintain opportunity pipelines and support forecasting activities.

• Assist in territory planning and account strategy development.

• Utilize digital engagement, calls, meetings, and social selling techniques to build client relationships and generate opportunities.

• Participate in discovery sessions to understand client business goals, operational challenges, and technology requirements.

• Build relationships with business and technical decision-makers.

• Support client presentations, proposals, business reviews, and solution discussions.

• Communicate the value of IBM TLS offerings and how they help clients improve operational efficiency, resiliency, and business outcomes.

Required technical and professional expertise

Actively Enrolled: Registered undergraduate or graduate university student.

Seeking a Bachelor’s or Master’s degree in one of the following disciplines: Business Administration, Commerce, Marketing, Economics, Information Systems, Information Technology, Computer Science, Software Engineering, Data Science, Business Technology, Mathematics, or a related field

Strong interest in technology, sales, and solving business challenges.

Excellent written, verbal, presentation, and interpersonal communication skills.

Strong analytical thinking and problem-solving capabilities.

Ability to build relationships with both technical and non-technical stakeholders.

Customer-focused mindset with a passion for helping clients succeed.

Curiosity, adaptability, and willingness to learn new technologies and business concepts.

Preferred technical and professional experience

• Internship, co-op, project, research, or extracurricular experience involving technology sales, business development, customer success, consulting, marketing, or technology solutions.

• Exposure to enterprise technology, cloud computing, networking, cybersecurity, infrastructure, AI, or data analytics.

• Experience using CRM systems, Excel, Power BI, Tableau, or reporting tools.

• Leadership experience through student organizations, athletics, volunteer work, or community involvement.

IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.