Technology Director

Qu Data Centres; Ottawa; On-site; CAD 180,000 - 240,000; Full time

Job summary

Qu Data Centres is seeking a Technology Director to lead the multi‑year technology roadmap across Enterprise Architecture, Platform/Security Operations, and Corporate IT. You will drive digital transformation and modernization, translating business strategy into a coordinated program of work with strong governance and cost discipline.

You will oversee budgeting, ROI tracking, vendor partnerships, and executive alignment, while mentoring senior technology leaders and ensuring regulatory

Qualifications

• Proven track record building and executing multi‑year technology roadmaps with ROI‑driven cases.
• 12+ years in progressively senior technology leadership with multiple functions.
• Deep ITIL/service management maturity and risk framework experience.
• Experience leading digital transformation and platform modernization initiatives.

Responsibilities

• Own and evolve the multi‑year technology roadmap and operating model.
• Champion digital transformation and enterprise AI adoption with strategic fit.
• Set direction for enterprise architecture and data governance standards.
• Own budgeting, ROI tracking, and cost discipline for tech initiatives.
• Build strategic vendor partnerships and investment business cases.
• Establish ITIL as the standard for IT service management.
• Provide senior oversight of security strategy, risk, and regulatory compliance.
• Lead and develop technology leaders and cross‑functional planning forums.
• Represent technology to executives, customers, auditors, and regulators.

Skills

Strategic leadership

Technology roadmaps

ROI & business cases

Executive communication

Budget ownership

Vendor management

Cross-functional leadership

Digital transformation

Education

Bachelor’s in CS/Engineering

Master’s degree or MBA preferable

ITIL certification preferred

TOGAF/CISSP+CISM/PMP or cloud certs

Tools

ITIL

ISO 27001

SOC 2

NIST

Job description

Come play a key role in driving the future of business innovation in Canada. We are looking for team members with a passion for delivering industry‑leading value to customers and supporting businesses in the communities where we live and work.

Role Purpose

The Technology Director is a strategic technology leader accountable for Qu’s multi‑year technology roadmap and operating model, leading three functional teams — Enterprise Architecture, Platform and Security Operations, and Corporate IT — and translating business strategy into a coordinated, costed program of work. This forward‑looking, execution‑focused role drives digital transformation and modernization, and holds the organization to a disciplined, metrics‑driven standard of delivery.

Strategic Priorities

• Own and evolve Qu’s multi‑year technology roadmap and operating model, translating business strategy into a sequenced, costed portfolio across Enterprise Architecture, Platform/Security, and Corporate IT; present priorities and progress to the leadership team and board.
• Champion digital transformation and enterprise AI adoption, evaluating emerging technologies (automation, cloud, network) for strategic fit and measurable business value.
• Set direction for enterprise architecture and data governance, ensuring target‑state standards and enterprise data quality/source‑of‑truth ownership are adopted consistently across the estate.
• Own budget accountability for the technology organization — opex/capex planning, ROI tracking, and cost discipline — and lead technology due diligence for potential future M&A activity.
• Build strategic vendor and technology partnerships, owning sourcing strategy, contract negotiation, and investment business cases for major initiatives.

Tactical and Operational Leadership

• Establish ITIL as Qu’s standard for IT service management, defining KPIs and SLAs and driving continuous service improvement across all three functions to continuously improve the employee and customer experience.
• Provide senior oversight of security strategy, technical risk, and regulatory compliance (ISO 27001, SOC 2, NIST), acting as executive escalation point for major incidents.
• Determine strategy for customer‑facing technology services incorporating network management, platform and cloud services, serving as an escalation point for any major service issues; this may transition to a different lead as the operating model evolves.
• Lead, coach, and develop the technology organization’s leaders, building accountability, career pathing, and regular cross‑functional planning forums.
• Represent the technology function to executive leadership, customers, auditors, and regulators, and act as a trusted escalation point when priorities or resources are contested.

Required Skills And Qualifications

Qualifications and Experience

• Proven track record building, communicating, and executing multi‑year technology roadmaps and ROI‑driven business cases for executive and board audiences.
• 12+ years in progressively senior technology leadership, including 5+ years leading multiple technology functions or senior managers.
• Deep experience embedding ITIL/service management maturity, with working knowledge of enterprise architecture, compliance, security and risk frameworks (e.g., ISO 27001, SOC 2, NIST).
• Track record leading digital transformation, platform modernization, or carveout/integration programs in complex, regulated, or 24x7 environments.
• Strong financial acumen — budget ownership, capex/opex planning, and cost management — with M&A due diligence experience an asset.
• Strong track record developing managers, presenting to C‑level executives and boards, and building organizational capability.

Education and Certifications

• Bachelor’s degree in Computer Science, Engineering, or a related field; a Master’s degree or MBA preferable.
• ITIL certification strongly preferred; additional certifications an asset: TOGAF, CISSP/CISM, PMP, or cloud architecture certifications.
• Data Centre Industry experience is a key asset.