Technology Architect 8705-0615

Dheya; Toronto; Hybrid; CAD 80,000 - 120,000; Full time

Job summary

An innovative firm is seeking a skilled professional to lead the integration of advanced identity verification services. This hybrid role offers the opportunity to work closely with technical teams and client institutions, ensuring seamless implementation and compliance with industry standards. You will champion continuous improvement initiatives and oversee system upgrades, driving the integration of cutting-edge identity solutions. Join a forward-thinking organization that values expertise and collaboration, where your contributions will significantly impact the delivery of essential services to the public sector.

Qualifications

• Advanced knowledge of IT security authentication and identity verification technologies.
• Experience with enterprise-level online identity verification services.

Responsibilities

• Deliver new releases of the Document Verification Service (DVS) with compliance to standards.
• Serve as the primary liaison between client institutions and technology teams.

Skills

Okta

Azure AD B2C

Auth0

microservices design

DevOps practices

security protocols

ITIL

documentation skills

agile methodologies

team leadership

database management

emerging technology trends

Job description

Skills Required :

Okta, Azure AD B2C, and Auth0 identity cloud architecture, microservices design, DevOps practices, security protocols, ITIL, documentation skills, agile methodologies, team leadership, database management, emerging technology trends.

HM Note: This hybrid contract role requires three (3) days in the office. Candidates' resumes must include their first and last names.

Responsibilities

1. Work with the technical team of Subject Matter Experts (SMEs), including solution vendors, to deliver new releases of the Document Verification Service (DVS), ensuring compliance with OPS software development life cycle (SDLC) and IT standards while maintaining high-quality outcomes.
2. Serve as the primary liaison between client institutions and technology teams, facilitating requirements gathering, prioritizing tasks, and addressing roadblocks to ensure smooth implementation.
3. Define onboarding processes and establish technical standards, guidelines, and best practices for developing, integrating, and maintaining the DVS solution with multiple client institutions.
4. Collaborate with client institutions to enable seamless integration of DVS into their applications, ensuring compliance with GO ICA IAL requirements for identity assurance and verification.
5. Provide expert recommendations and oversight for architecture, privacy, security, and AODA compliance, aligning with Government of Ontario policies and standards.
6. Lead and coordinate DVS system upgrades, patches, and performance improvements to maintain solution availability, scalability, and reliability.
7. Identify, document, and mitigate technical issues and risks during DVS implementation; escalate critical concerns to management as needed.
8. Drive the integration of DVS with various identity providers, supporting end-user scenarios for the Ontario Public Service (OPS) and Broader Public Service (BPS) sectors.
9. Lead and oversee enhancements of DVS integration with video verification systems, facilitating a transition from in-person to online validation processes for government services.
10. Provide input and quality assurance for technical artifacts, including architectural diagrams, design documents, and service integration plans, to support clear and effective delivery.
11. Champion continuous improvement by identifying and implementing opportunities to enhance the efficiency, effectiveness, and scalability of the DVS solution.

Skills and Experience Requirements:

1. Technical Knowledge (30%)
   • Advanced knowledge of IT security authentication and identity verification technologies and related IT components.
   • Experience with enterprise-level online identity verification services such as Interac, IDVerse, and Onfido SaaS solutions.
   • Experience with implementing and supporting Single Sign-On (SSO), identity federations, identity provisioning, and multi-factor authentication systems using enterprise-grade identity management services like Okta and Interac.
   • In-depth knowledge of identity management protocols such as OAuth2.0, OIDC, and SAML 2.0.
   • Experience integrating large, enterprise, public-facing identity systems with cloud-based identity services such as Okta, Azure AD, B2C, and Auth0.
   • Knowledge of ITIL processes including Service Level Management, Problem Management, Change Management, Release Management, and Capacity Management.
2. Analytical and Problem-Solving Skills (20%)
   • Leadership skills in providing technical advice and resolving complex business and technology problems.
   • Ability to manage priorities and resolve challenges that block team members from completing tasks and deliverables.
3. Technical Leadership and Project Management Skills (25%)
   • Experience leading technical integration with large enterprise-level applications to meet service levels and client expectations.
   • Planning and leading complex technical proof-of-concepts, with reporting and recommendations.
   • Documenting, tracking, and managing issues and service requests, including impact assessments.
   • Supporting clients in issue investigation, troubleshooting, and resolution.
   • Managing external vendors, ensuring compliance with statements of work and contracts, and ensuring timely, within-budget deliverables.
4. Communication, Relationship Building, and Consultation Skills (25%)
   • Providing persuasive technical advice to stakeholders and senior management.
   • Maintaining effective relationships with internal and external stakeholders.
   • Preparing and presenting complex technical information to non-technical audiences.
   • Leading client discussions to identify solutions and providing technical expertise for strategy and systems integration.
   • Vendor management to ensure high-quality, timely, and budget-compliant deliverables.

Must Have:

• Advanced knowledge of IT security authentication and identity verification technologies and related IT components.
• Experience with enterprise-level online identity verification services such as Interac, IDVerse, and Onfido SaaS solutions.
• Experience with implementing and supporting SSO solutions, identity federations, identity provisioning, and multi-factor authentication using enterprise-grade identity management services like Okta and Interac.
• Experience integrating large, enterprise, public-facing identity systems with cloud-based identity services such as Okta, Azure AD, B2C, and Auth0.