Techno Functional Consultant - L1

Wipro; Toronto; On-site; CAD 80,000 - 120,000; Full time

Job summary

Wipro is seeking a Techno Functional Consultant - L1 to integrate technology with business solutions. This role requires expertise in Dynatrace and AIOPS, focusing on enhancing client performance through innovative channel management. The ideal candidate should possess strong problem-solving abilities and 5-8 years of relevant experience.

Qualifications

• 5+ years hands-on experience with Dynatrace.
• Experience with AIOPS and log analytics.
• Strong understanding of implementing proactive incident management.

Responsibilities

• Analyze client requirements and configure software systems.
• Develop operational and business dashboards.
• Implement solutions for enhancing business performance.

Skills

Problem-solving

AIOPS Implementation

Tools

Dynatrace

AIOPS

Job description

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The Techno Functional Consultant - L1 role at Wipro Technologies-Canada is designed to seamlessly integrate technology with business solutions, ensuring that client needs are met effectively. The main objective of this position is to provide innovative solutions and to act as a crucial intermediary between technical teams and business stakeholders. You will be responsible for analyzing client requirements, configuring relevant software systems, and implementing operational solutions that enhance business performance. With a focus on Dynatrace and AIOPS, you will leverage your expertise to develop sophisticated operational and business dashboards, set up alerting profiles, and ensure high availability and performance of applications. This role demands strong problem-solving skills and a passion for results, as you will often be working in fast-paced environments where timely decision-making is essential.

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Job description:

Job Description

Role Purpose

The Techno Functional Consultant - L1 role at Wipro Technologies-Canada is designed to seamlessly integrate technology with business solutions, ensuring that client needs are met effectively. The main objective of this position is to provide innovative solutions and to act as a crucial intermediary between technical teams and business stakeholders. You will be responsible for analyzing client requirements, configuring relevant software systems, and implementing operational solutions that enhance business performance. With a focus on Dynatrace and AIOPS, you will leverage your expertise to develop sophisticated operational and business dashboards, set up alerting profiles, and ensure high availability and performance of applications. This role demands strong problem-solving skills and a passion for results, as you will often be working in fast-paced environments where timely decision-making is essential.

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Job Details:

• 5+ years of hands-on experience with Dynatrace, including expertise in monitoring applications and services.
• 5+ years of experience in developing operational and business dashboards, ensuring that key performance indicators are captured and reported effectively.
• 3+ years with Dynatrace Synthetic for simulating user interactions and ensuring reliability of application performance.
• At least 1 year of experience utilizing Grail for log analytics and troubleshooting.
• Preferred: Dynatrace certification or relevant training to validate your expertise in this area.
• Mandatory Skills: Strong understanding of AIOPS and its implementation to facilitate proactive incident management.

Mandatory Skills: AIOPS - Implementation .

Experience: 5-8 Years .

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicates including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  IT Services and IT Consulting

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