Technicien(ne) en amélioration continue de qualité / Quality Continuous Improvem

ViziRecruiter,LLC.; Longueuil; On-site; CAD 50,000 - 70,000; Full time

Benefits offered by this job

Career growth

Health benefits

Dental benefits

Pension plan with matching

Annual incentive program

Discount program

Job summary

Wonderbrands seeks a Quality Continuous Improvement Technician to drive daily quality initiatives within our bakery operations. You will perform rigorous quality checks, document deviations with iQMS and Cereboro, and partner with the CI Engineering team to root-cause issues and implement corrective actions.

You'll champion quality improvements through daily huddles, use Six Sigma methods, and collaborate with R&D, Engineering, and Maintenance to resolve issues and sustain gains in a fast-paced

Qualifications

• Bachelor-level education in a related field; strong QA/CI foundation.

Responsibilities

• Actively contribute to product quality improvements by collaborating with bakery teams.
• Monitor production processes and parameters to ensure recipe and ingredient specification compliance.
• Perform routine quality inspections on raw materials, in-process products, and finished goods.
• Verify packaged products meet quality standards and regulatory requirements.
• Work with CI Engineers to conduct root cause analysis and implement corrective actions.
• Generate and present quality reports to management.

Skills

Problem solving

Analytical thinking

Communication

Collaboration

Six Sigma knowledge

Education

Associate’s or Bachelor’s degree in Food Science/Engineering/Quality Management

2+ years of experience in quality assurance/continuous improvement in food manufacturing

Tools

iQMS

Cereboro

Quality management software

Job description

Introduction

Working at Wonderbrands, there is never a dull moment! As a successful company that is continually growing there is always challenging yet rewarding work to be a part of.We have an “entrepreneurial” mindset which encourages all our team members to use their own “creativity” and “out of the box” thinking to come up with solutions and new ideas.

Overview

TheQuality Continuous Improvement Technician (QCI Tech)plays a crucial role in driving daily quality improvement initiatives at Wonderbrands bakeries. This position is responsible for conducting thorough quality checks, documenting deviations using iQMS and Cereboro, and working with the Continuous Improvement (CI) Engineering team to perform root cause analyses. By ensuring all issues are properly diagnosed and assigned to the appropriate functional areas, the QCI Tech helps maintain and enhance product quality.

QCI Techs also champion product quality improvements by actively participating in Quality Huddles as part of the VQS process, ensuring that detailed product information is available for evaluation. They utilize Six Sigma methodologies for data gathering and analysis to identify effective improvement solutions and collaborate with R&D, Engineering, and Maintenance teams to support issue resolution.

Beyond addressing quality concerns, QCI Techs play a key role in sustaining improvements by monitoring product quality, collecting data, reporting deviations, and supporting the implementation of quality programs and continuous improvement initiatives. This role emphasizes the use of technology and data analytics to enhance quality, efficiency, and compliance in a fast-paced manufacturing environment.

Additionally, QCI Techs support the Bakery Quality Manager (BQM) in ensuring adherence to all Quality Assurance programs, including HACCP, and actively participate in preparing for BRC audits, further strengthening the bakery’s commitment to excellence and regulatory compliance.

Night shift, 3 days/12 hours

What Wonderbrands offers:

• Wonderbrands believes in local talent and accelerated career growth
• Competitive compensation, health and dental benefits
• Pension plan with matching contributions
• Annual incentive program
• Discount program that covers almost everything under the sun - restaurants, gyms, shopping, etc.

Responsibilities

Product Quality & Process Monitoring

• Actively contribute toproduct quality improvementsby collaborating with bakery teams.
• Monitorproduction processes and parametersto ensure compliance with recipes and ingredient specifications.
• Performroutine quality inspectionson raw materials, in-process products, and finished goods.
• Verifypackaged productsmeet quality standards.
• Work withContinuous Improvement (CI) Engineersto conductroot cause analysisand implement corrective actions.

Compliance & Documentation

• Maintainaccurate recordsof quality checks, test results, and deviations using tools likeiQMS.
• Ensure compliance withfood safety regulations(CFIA, FDA, USDA, SQF, BRC, GFSI) and internal policies.
• Document allQuality Assurance (QA) processesand maintain necessary records.
• Assist inaudit preparation and execution(internal, third-party, regulatory).

Quality Huddles & Continuous Improvement

• Actively participate indaily Quality Huddles, collecting and analyzing relevant samples.
• Collaborate withproduction teamsto identify and resolve quality deviations.
• Support and implementcontinuous improvement initiativesto enhance product quality and efficiency.

Food Safety & Sanitation

• Verify thatsanitation proceduresare followed to maintain a hygienic production environment.
• Conductenvironmental monitoring and swab testingto ensure compliance with food safety standards.
• Enforceallergen control and cross-contamination prevention measures.

Training & Team Collaboration

• Educateproduction staffonGood Manufacturing Practices (GMPs)and quality standards.
• Work closely withR&D, Engineering, and Operations teamsto supportnew product developmentandprocess improvements.

Investigation & Reporting

• Conductroot cause analysison quality defects and customer complaints.
• Implementcorrective and preventive actions (CAPAs)to prevent recurring issues.
• Generate and presentquality reportsto management.

Labeling, Packaging & Product Testing

• Ensureaccurate labeling, coding, and packagingin compliance with regulations.
• Verifyallergen declarations, ingredient lists, and nutritional informationfor accuracy.
• Conductshelf-life evaluationsto assess product stability and monitorpackaging integrityto prevent contamination.

Learning & Skill Development

• Gain expertise inSix Sigma methodologyas it applies to quality improvement.
• Obtain aGreen Belt in Six Sigmawithin one year of starting theQCI Tech position.
• Act as aSix Sigma champion, sharing knowledge and promoting best practices within the bakery team.

Requirements

Education & Experience

• Associate’s or Bachelor’s degreeinFood Science, Engineering, Quality Management,or a related field.
• 2+ years of experienceinquality assurance, continuous improvement,or a related role in afood manufacturing environment.

Technical & Analytical Skills

• Strongproblem-solving skillsandlogical thinkingto conductroot cause analysiseffectively.
• Ability toanalyze production dataand generate actionable insights.
• Knowledge offood safety regulations, HACCP principles,andindustry best practices(preferred).
• Experience withquality management software, data analytics tools,andautomation systems(a plus).
• Familiarity withLean Manufacturing, Six Sigma,andContinuous Improvement (CI) methodologies(preferred).

Soft Skills & Work Ethic

• Stronganalytical, organizational,andproblem-solvingabilities.
• Excellentcommunication and collaborationskills to work effectively across teams.
• Ability tothrive in a fast-paced environmentwith a focus oncontinuous improvement and innovation.