Technicien en pièces (contrat de 6 mois) - Parts Technician (6-Month Contract)

Joe Johnson Equipment; Montreal; On-site; CAD 45,000 - 60,000; Full time

Job summary

Une entreprise de premier plan en équipements publics recherche un Technicien en pièces pour un contrat de 6 mois à Montréal. Ce poste exigera d'assister la gestion quotidienne du département des pièces, en offrant un service client exceptionnel et en gérant les demandes de pièces. Les candidats doivent démontrer une solide expérience dans un environnement de services lourds et posséder les compétences nécessaires pour gérer les inventaires efficacement.

Benefits

Programme de bourses d'études

Programme d'aide aux employés et à la famille

Programmes de don charitable

Qualifications

• 3-5 ans d'expérience dans un environnement de services lourds ou de pièces.
• 2-3 ans d'expérience en gestion d'inventaire.
• Aptitude mécanique ou exposition précédente aux pièces d'équipement lourd.

Responsibilities

• Fournir un service à la clientèle pour répondre aux besoins en pièces.
• Gérer les demandes de pièces par téléphone ou email.
• Effectuer des inventaires et maintenir les rapports de commandes.

Skills

Communication verbale

Organisation

Compétences en mathématiques

Education

Diplôme d'études secondaires ou équivalent

Permis de conduire valide

Permis de chariot élévateur

Tools

Systèmes ERP / Gestion d'inventaire

Microsoft Office

Job description

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QUI SOMMES-NOUS?

LIEU : Anjou, QC

POURQUOI TRAVAILLER CHEZ JJE?

Who We Are

As the foremost distributor of public works equipment, Joe Johnson Equipment (JJE) supplies mobile infrastructure maintenance solutions to municipalities and contractors throughout Canada and the US. Through our extensive branch network, we offer sales, rentals, leases, servicing, and support for vacuum trucks, refuse and recycling collection vehicles, street sweepers, sewer cleaners, and inspection cameras.

JJE is a proud subsidiary of Federal Signal Corporation.

The Parts Technician will be responsible for assisting with the daily operations of the Parts department including delivering optimal customer service and parts knowledge to internal (Rentals, Sales and Service Departments) and external customers. This position performs a variety of duties including providing price quotations, checking inventory for product availability, providing delivery dates to customers and verifying prices.

LOCATION : Anjou, QC

Employment Type

• 1 Vacancy
• Full-time, Temporary (6-months+)

About You

• Strong verbal and written communication skills and demonstrated ability to work well with individuals within and outside of the organization
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
• Ability to prioritize and organize workload in a fast-paced environment
• Basic mathematical skills
• Able to work efficiently as a part of a team as well as independently
• Able to effectively communicate with all other departments in the facility
• Detail-oriented individual with a strong work ethic and positive team attitude

Position Requirements / Qualifications

Education / Certification :

• High School Diploma or Equivalent
• Valid driver’s license with a clean driver’s abstract
• Must have a forklift license or willing to obtain

Experience

• 3-5 years’ experience in a heavy equipment, construction or automotive parts and / or service environment
• 2-3 years’ experience in Inventory Management
• Strong computer skills including Microsoft Office and ERP / Inventory Management systems
• Mechanical aptitude or previous exposure to heavy equipment parts

Position Responsibilities

• Provide customer service to both internal and external customers to meet their parts needs in alignment with the company’s parts protocols and processes
• Receive parts requests from customers in person, through the internal Order Confirmation Process, by phone or email and respond with a quote or information in a timely manner
• Receive, provide and issue purchase orders and receipts of goods
• Research availability of parts, either within the facility or from other resources as necessary
• Search part numbers using a computer or standard catalogue
• Mark materials with identifying information to communicate parts allocations to service work orders
• Maintain communication with Shipping / Receiving, suppliers and customers to ensure efficiency within the parts department
• Provide and maintain accurate back order reports
• Effectively sell and cross-sell parts referencing active campaigns or promotions
• Complete all applicable inventory, work orders, PO’s, receipts of goods entry and put stock away
• Participate in required inventory cycle counts and provide back-up support to other parts department employees as required
• Participate in training to remain up to date on products represented by JJE and new / revised protocols
• Process a variety of reports in written and electronic form (e.g. requisitions, paperwork, reports, etc.) to distribute information and / or materials to appropriate parties.
• Assist the Rentals, Sales and Service Departments in scheduling by meeting regularly to communicate status of parts orders
• Other duties as assigned by your Manager
• On-call coverage as required

WHY WORK AT JJE?

• Talented, dedicated and passionate team to work with
• Exceptional best-in-class products and service offerings for our customers
• Charitable Giving Program
• Educational Scholarship Program
• Tuition Reimbursement
• Employee & Family Assistance Program (EAP)
• Federally recognized as a certified Employment Equity organization
• Member of multiple provincial safety programs and COR certified

Our Core People Values

Leadership, Customer Excellence, Integrity, Inspiration, Teamwork, Innovation and Ambition

If you are looking for a new opportunity, then we at Joe Johnson Equipment welcome your application. We encourage applications from all qualified persons, however only those who are being considered for the position will be contacted.

If you are contacted for an interview and require any accommodation, please notify HR in advance and we will provide applicable accommodation.

Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Full-time

Job function

Job function

Engineering and Information Technology

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