Technicien au centre de réparation I / Repair Center Technician I

Moneris; Montreal; On-site; CAD 40,000 - 60,000; Full time

Job summary

A leading company in payment processing is seeking a technician for their repair center in Montreal. The role involves testing and troubleshooting POS equipment, ensuring quality control, and providing feedback on component failures. Candidates should have a high school diploma and relevant experience, with a strong focus on detail and problem-solving skills. The company offers a comprehensive rewards program and a commitment to diversity and inclusion.

Benefits

Comprehensive Total Rewards Program

Unlimited access to Coursera

Employee Assistance Program

Wellness events

Supportive workplace culture

Qualifications

• Minimum 1 year of experience in a relevant role.
• Practical knowledge of Microsoft Office programs.
• Ability to lift objects weighing up to 40 lbs.

Responsibilities

• Test, troubleshoot, and repair equipment and components.
• Conduct tests and record results in a computer system.
• Perform audit and quality control procedures.

Skills

Attention to detail

Multitasking

Problem-solving

Education

High School Diploma

Tools

Microsoft Office

Job description

Your Moneris Career - The Opportunity

You will test, troubleshoot, and repair equipment and components in a repair center environment according to established quality procedures. You will conduct tests to ensure that repaired products meet technical specifications. Additionally, you will advise product development of recurring component failures and trace and test components to locate defects using a variety of test equipment, including standard, bench-type, automatic test equipment, and nonstandard, specialized measuring instruments. You will compare test results with specifications and standards, record test results and data.

Location: You will work onsite from our Montreal office.

Reporting Relationship: You will report to the Team Lead, Technical Repair Centre.

What you'll do

• Detect anomalies in equipment and components.
• Conduct tests on different POS equipment parts and record results in a computer system.
• Perform audit and quality control procedures to guarantee product reliability.
• Diagnose problems with electronic modules and mechanical equipment.
• Address basic repairs on modules (fitting, testing, calibration, or replacement).

What you bring

• High School Diploma
• Minimum 1 year of experience in a relevant role
• Practical knowledge of Microsoft Office programs (Word, Excel, Outlook)
• Ability to prioritize workload and multitask with strong attention to detail
• Ability to lift objects weighing up to 40 lbs

What you get

• Comprehensive Total Rewards Program including bonuses, flexible benefits starting from day 1, and your choice of a health spending account (HSA) or personal spending account (PSA).
• Learning & development resources including unlimited free access to Coursera and an Educational Assistance Program.
• A holistic approach to well-being, with an Employee Assistance Program for you and your family, access to 24/7 virtual health care, wellness events, and a supportive workplace culture.
• A workplace committed to Diversity, Equity, and Inclusion (DEI) through various initiatives including employee inclusion groups (EIGs), mentorship, DEI learning and workshops, educational events, and resources like an internal DEI website and newsletter.